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What are recommendations to all emergency (911 or equivalent) and non-emergency (311 or equivalent) centers?

They must display their e-mail, fax, postal mailing address, and administrative number in addition to 911, 311, or equivalent in various regions.

There are various serious issues that 911 thinks are 311 issues, due to incompetence or intentional harms, and 311 thinks are not non-emergency issues. Research, investigations, and follow-up proved that emergencies and non-emergencies reported to 911 and 311 or equivalent were within the service of 911, 311, or equivalent. This has led to irreparable harms.

Who should be held responsible for these harms?

What is the e-mail, fax, postal mailing address, and administrative number of 911 and 311 or equivalent in this area?

Who is the supervisor and next in charge?

Forward this to them.