Housekeeping Skills

What is Housekeeping?
Housekeeping is the act of cleaning the rooms and furnishings of a home.

Housecleaning includes activities such as disposing of rubbish, cleaning dirty surfaces, dusting and vacuuming. It may also involve some outdoor chores, such as removing leaves from rain gutters, washing windows and sweeping doormats.

Basics of Housekeeping

Cleaning
Organizing
Decorating
Basic Home Repair
Removal of litter
Dusting
Removal of dirt
Household chemicals
Tools

What Does a Housekeeping Supervisor Do?

A housekeeping supervisor is in charge of all operations related to the maintenance and upkeep of rooms used for living quarters, dining and meetings. She may supervise cleaning personnel in convention halls, educational institutions, ________ and hospitals. Her job normally requires her to inspect premises in addition to directing the activities of the staff.

Workplace Housekeeping - Checklist for General Inspection

What is an example of a Housekeeping Inspection Checklist?

Use the following checklist as a general workplace guide.

Floors and Other Areas

  • Are floors clean and clear of waste?
  • Are signs posted to warn of wet floors?
  • Are floors in good condition?
  • Are there holes, worn or loose planks or carpet sticking up?
  • Is anti-slip flooring used where spills, moisture or grease are likely?
  • Are there protruding objects such as nails, sharp corners, open cabinet drawers, trailing electrical wires?
  • Are personal items, such as clothing and lunch boxes, in assigned lockers or storage areas?
  • Is the work area congested?
  • Are floors well-drained?

Aisles and Stairways

  • Are aisles unobstructed and clearly marked?
  • Are mirrors installed at blind corners?
  • Are aisles wide enough to accommodate workers and equipment comfortably?
  • Are safe loading practices used with hand and power trucks, skids, or pallets?
  • Is the workplace lighting adequate? Are stairs well lit?
  • Are stairs covered with an anti-slip tread? Are faulty stair treads repaired?

Spill Control

  • Are all spills wiped up quickly?
  • Are procedures followed as indicated on the material safety data sheet?
  • Are spill absorbents used for greasy, oily, flammable or toxic materials?
  • Are used rags and absorbents disposed of promptly and safely?
  • Is a spill area surrounded by a barrier to prevent a spill from spreading?

Equipment and Machinery Maintenance

  • Is equipment in good working order, with all necessary guards or safety features operational or in place?
  • Is equipment damaged or outdated?
  • Are tools and machinery inspected regularly for wear or leaks?
  • Is equipment repaired promptly?
  • Are drip pans or absorbent materials used if leaks cannot be stopped at the source?
  • Is a machine that splashes oil fitted with a screen or splash guard?
  • Are machines and tools cleaned regularly?

Waste Disposal

  • Are there adequate number of containers?
  • Are there separate and approved containers for toxic and flammable waste?
  • Are waste containers located where the waste is produced?
  • Are waste containers emptied regularly?
  • Are toxic and flammable waste chemicals handled properly?

Storage

  • Are storage areas safe and accessible?
  • Is material stacked securely, blocked or interlocked if possible?
  • Are materials stored in areas that do not obstruct stairs, fire escapes, exits or firefighting     equipment?
  • Are materials stored in areas that do not interfere with workers or the flow of materials?
  • Are bins or racks provided where material cannot be piled?
  • Are all storage areas clearly marked?
  • Do workers understand material storage and handling procedures?

Fire Prevention

  • Are combustible and flammable materials present only in the quantities needed for the job at hand?
  • Are combustible and flammable materials kept in safety cans during use?
  • Are hazardous materials stored in approved containers and away from ignition sources?
  • Are sprinkler heads clear of stored material?
  • Are fire extinguishers inspected and located along commonly travelled routes, and close to  possible ignition sources?
  • Are oily or greasy rags placed in metal containers and disposed of regularly?
Workplace Housekeeping - Basic Guide

Why should we pay attention to housekeeping at work?

Effective housekeeping can eliminate some workplace hazards and help get a job done safely and properly. Poor housekeeping can frequently contribute to accidents by hiding hazards that cause injuries. If the sight of paper, debris, clutter and spills is accepted as normal, then other more serious health and safety hazards may be taken for granted.

Housekeeping is not just cleanliness. It includes keeping work areas neat and orderly; maintaining halls and floors free of slip and trip hazards; and removing of waste materials (e.g., paper, cardboard) and other fire hazards from work areas. It also requires paying attention to important details such as the layout of the whole workplace, aisle marking, the adequacy of storage facilities, and maintenance. Good housekeeping is also a basic part of accident and fire prevention.

Effective housekeeping is an ongoing operation: it is not a hit-and-miss cleanup done occasionally. Periodic "panic" cleanups are costly and ineffective in reducing accidents.


What is the purpose of workplace housekeeping?

Poor housekeeping can be a cause of accidents, such as:

  • tripping over loose objects on floors, stairs and platforms
  • being hit by falling objects
  • slipping on greasy, wet or dirty surfaces
  • striking against projecting, poorly stacked items or misplaced material
  • cutting, puncturing, or tearing the skin of hands or other parts of the body on projecting nails, wire or steel strapping

To avoid these hazards, a workplace must "maintain" order throughout a workday. Although this effort requires a great deal of management and planning, the benefits are many.


What are some benefits of good housekeeping practices?

Effective housekeeping results in:

  • reduced handling to ease the flow of materials
  • fewer tripping and slipping accidents in clutter-free and spill-free work areas
  • decreased fire hazards
  • lower worker exposures to hazardous substances (e.g. dusts, vapours)
  • better control of tools and materials, including inventory and supplies
  • more efficient equipment cleanup and maintenance
  • better hygienic conditions leading to improved health
  • more effective use of space
  • reduced property damage by improving preventive maintenance
  • less janitorial work
  • improved morale
  • improved productivity (tools and materials will be easy to find)

How do I plan a good housekeeping program?

A good housekeeping program plans and manages the orderly storage and movement of materials from point of entry to exit. It includes a material flow plan to ensure minimal handling. The plan also ensures that work areas are not used as storage areas by having workers move materials to and from work areas as needed. Part of the plan could include investing in extra bins and more frequent disposal.

The costs of this investment could be offset by the elimination of repeated handling of the same material and more effective use of the workers' time. Often, ineffective or insufficient storage planning results in materials being handled and stored in hazardous ways. Knowing the plant layout and the movement of materials throughout the workplace can help plan work procedures.

Worker training is an essential part of any good housekeeping program. Workers need to know how to work safely with the products they use. They also need to know how to protect other workers such as by posting signs (e.g., "Wet - Slippery Floor") and reporting any unusual conditions.

Housekeeping order is "maintained" not "achieved." Cleaning and organization must be done regularly, not just at the end of the shift. Integrating housekeeping into jobs can help ensure this is done. A good housekeeping program identifies and assigns responsibilities for the following:

  • clean up during the shift
  • day-to-day cleanup
  • waste disposal
  • removal of unused materials
  • inspection to ensure cleanup is complete

Do not forget out-of-the-way places such as shelves, basements, sheds, and boiler rooms that would otherwise be overlooked. The orderly arrangement of operations, tools, equipment and supplies is an important part of a good housekeeping program.

The final addition to any housekeeping program is inspection. It is the only way to check for deficiencies in the program so that changes can be made. The documents on workplace inspection checklists provide a general guide and examples of checklists for inspecting offices and manufacturing facilities.


What are the elements of an effective housekeeping program?

Dust and Dirt Removal

In some jobs, enclosures and exhaust ventilation systems may fail to collect dust, dirt and chips adequately. Vacuum cleaners are suitable for removing light dust and dirt. Industrial models have special fittings for cleaning walls, ceilings, ledges, machinery, and other hard-to-reach places where dust and dirt may accumulate.

Special-purpose vacuums are useful for removing hazardous substances. For example, vacuum cleaners fitted with HEPA (high efficiency particulate air) filters may be used to capture fine particles of asbestos or fibreglass.

Dampening (wetting) floors or using sweeping compounds before sweeping reduces the amount of airborne dust. The dust and grime that collect in places like shelves, piping, conduits, light fixtures, reflectors, windows, cupboards and lockers may require manual cleaning.

Compressed air should not be used for removing dust, dirt or chips from equipment or work surfaces.

Employee Facilities

Employee facilities need to be adequate, clean and well maintained. Lockers are necessary for storing employees' personal belongings. Washroom facilities require cleaning once or more each shift. They also need to have a good supply of soap, towels plus disinfectants, if needed.

If workers are using hazardous materials, employee facilities should provide special precautions such as showers, washing facilities and change rooms. Some facilities may require two locker rooms with showers between. Using such double locker rooms allows workers to shower off workplace contaminants and prevents them from contaminating their "street clothes" by keeping their work clothes separated from the clothing that they wear home.

Smoking, eating or drinking in the work area should be prohibited where toxic materials are handled. The eating area should be separate from the work area and should be cleaned properly each shift.

Surfaces

Floors: Poor floor conditions are a leading cause of accidents so cleaning up spilled oil and other liquids at once is important. Allowing chips, shavings and dust to accumulate can also cause accidents. Trapping chips, shavings and dust before they reach the floor or cleaning them up regularly can prevent their accumulation. Areas that cannot be cleaned continuously, such as entrance ways, should have anti-slip flooring. Keeping floors in good order also means replacing any worn, ripped, or damaged flooring that poses a tripping hazard.

Walls: Light-coloured walls reflect light while dirty or dark-coloured walls absorb light. Contrasting colours warn of physical hazards and mark obstructions such as pillars. Paint can highlight railings, guards and other safety equipment, but should never be used as a substitute for guarding. The program should outline the regulations and standards for colours.

Maintain Light Fixtures

Dirty light fixtures reduce essential light levels. Clean light fixtures can improve lighting efficiency significantly.

Aisles and Stairways

Aisles should be wide enough to accommodate people and vehicles comfortably and safely. Aisle space allows for the movement of people, products and materials. Warning signs and mirrors can improve sight-lines in blind corners. Arranging aisles properly encourages people to use them so that they do not take shortcuts through hazardous areas.

Keeping aisles and stairways clear is important. They should not be used for temporary "overflow" or "bottleneck" storage. Stairways and aisles also require adequate lighting.

Spill Control

The best way to control spills is to stop them before they happen. Regularly cleaning and maintaining machines and equipment is one way. Another is to use drip pans and guards where possible spills might occur. When spills do occur, it is important to clean them up immediately. Absorbent materials are useful for wiping up greasy, oily or other liquid spills. Used absorbents must be disposed of properly and safely.

Tools and Equipment

Tool housekeeping is very important, whether in the tool room, on the rack, in the yard, or on the bench. Tools require suitable fixtures with marked locations to provide orderly arrangement, both in the tool room and near the work bench. Returning them promptly after use reduces the chance of being misplaced or lost. Workers should regularly inspect, clean and repair all tools and take any damaged or worn tools out of service.

Maintenance

The maintenance of buildings and equipment may be the most important element of good housekeeping. Maintenance involves keeping buildings, equipment and machinery in safe, efficient working order and in good repair. This includes maintaining sanitary facilities and regularly painting and cleaning walls. Broken windows, damaged doors, defective plumbing and broken floor surfaces can make a workplace look neglected; these conditions can cause accidents and affect work practices. So it is important to replace or fix broken or damaged items as quickly as possible. A good maintenance program provides for the inspection, maintenance, upkeep and repair of tools, equipment, machines and processes.

Waste Disposal

The regular collection, grading and sorting of scrap contribute to good housekeeping practices. It also makes it possible to separate materials that can be recycled from those going to waste disposal facilities.

Allowing material to build up on the floor wastes time and energy since additional time is required for cleaning it up. Placing scrap containers near where the waste is produced encourages orderly waste disposal and makes collection easier. All waste receptacles should be clearly labelled (e.g., recyclable glass, plastic, scrap metal, etc.).

Storage

Good organization of stored materials is essential for overcoming material storage problems whether on a temporary or permanent basis. There will also be fewer strain injuries if the amount of handling is reduced, especially if less manual materials handling is required. The location of the stockpiles should not interfere with work but they should still be readily available when required. Stored materials should allow at least one metre (or about three feet) of clear space under sprinkler heads.

Stacking cartons and drums on a firm foundation and cross tying them, where necessary, reduces the chance of their movement. Stored materials should not obstruct aisles, stairs, exits, fire equipment, emergency eyewash fountains, emergency showers, or first aid stations. All storage areas should be clearly marked.

Flammable, combustible, toxic and other hazardous materials should be stored in approved containers in designated areas that are appropriate for the different hazards that they pose. Storage of materials should meet all requirements specified in the fire codes and the regulations of environmental and occupational health and safety agencies in your ________.