Qureshi University, Advanced courses, via cutting edge technology, News, Breaking News | Latest News And Media | Current News
admin@qureshiuniversity.com

Admissions | Accreditation | Booksellers | Catalog | Colleges | Contact Us | Continents/States/Districts | Contracts | Examinations | Forms | Grants | Hostels | Honorary Doctorate degree | Instructors | Lecture | Librarians | Membership | Professional Examinations | Programs | Recommendations | Research Grants | Researchers | Students login | Schools | Search | Seminar | Study Center/Centre | Thesis | Universities | Work counseling

Telephone Conversations
Telephone conversation in English language
Should telephone conversation in the English language be taught in schools in every state?
Yes.

Why should telephone conversation in the English language be taught in schools in every state?
Experience has revealed that up to September 12, 2015, many elders were not able to conduct a telephone conversation in the English language. This is because schools have not taught them how to do so.

How do you improve your telephone conversation in the English language?
You must have telephone conversation in the English language every day.

What should an 18-year-old person know about telephone conversation in English?
Answering Telephone Calls
Activities that will improve telephone conversation in English
Answering machine message recording via telephone.
Asking for spelling
Asking for repetition
Asking to speak with someone
Connecting with someone
Confirming information
Department in a state or outside telephone conversation in English
Family telephone conversation in English
Ending the call
Finishing a conversation
Follow up Call
Introducing yourself
Leaving a message with someone
Listening to an answering machine
Leaving a message on an answering machine
Making Telephone Calls
Making special requests
Putting on hold / Transferring the call
Professional telephone conversation in the English language in the state, for example a physician
Receptionist telephone conversation
Scheduling a telephone conversation in the English language
Social skills for a telephone conversation
Taking a message for someone
Telephone answering message guidelines
Telecommunications
Telephone answering message guidelines
Telephone Manners
Telecommunications
Telephone conversation in English relevant to a topic.
Telephone answering message guidelines
Telephone manners
Telephone conversations

Answering Telephone Calls
Answering Telephone Calls
Ring Ring

Hello, This is Asif Qureshi.
How can I help you?
Who is calling?

Depending on the answers to these questions, further conversation in English language goes ahead.

How long can we speak?
How long can we speak on telephone now?
Why did you contact me?
What are the issues?
Where are you now?
How are you now?
Do we need to speak again on telephone?
When should the next telephone conversation be?


Receptionist: Hello, this is Kashmir Police, how may I help you?
Doctor Asif Qureshi: Can I speak to someone in Kashmir police division of complaints?


Asking to speak with someone

Can I speak to Doctor Asif Qureshi?

Asking for spelling

Could you spell that for me?
How do you spell your last name?


Putting on hold / Transferring the call

How may I direct your call?
Certainly. Please hold while I transfer your call.
Would you mind holding for a moment?
Please hold.
Thank you for holding.


Making Telephone Calls

Do not say "Who am I speaking with?" without first identifying yourself.
Here is an example.

This is A___ Qu_____ from Chicago, Illinois.
To whom am I speaking?
Can I speak to Doctor Asif Qureshi?
Can I speak to someone in medical records?


Finishing a telephone conversation

Do we need to talk again?
When should the next telephone conversation be?

Next Sunday at 5 in the afternoon.

Thank you for calling. Bye for now.
I will talk to you again soon. Bye.
Have a nice day. Thank you.

Receptionist telephone conversation
What should you know about a receptionist telephone conversation in the state or outside the state?
Receptionist in many regions is also called desk clerk.
If you make a telephone call to a department in the state, the call will be answered by a receptionist at the location.
Receptionist: Good afternoon, Weiss Hospital, how may I help you?
Doctor Asif Qureshi: Can I speak to someone in medical records?

Activities that will improve telephone conversation in English language
What activities will improve your telephone conversation in the English language?
Speak in English language only.
If you need to improve your telephone conversation in English language, call 7735616102 Chicago, Illinois, North America.

If the telephone number changes, this will be displayed at this resource.

Department in the state telephone conversation in the English language

Receptionist: Hello, this is Kashmir Police, how may I help you?
Doctor Asif Qureshi: Can I speak to someone in Kashmir police division of complaints?
Receptionist: Kashmir police division of complaints can be reached via email at admin@qureshiuniversity.com

If there is any other email address, this will be displayed here.
Kashmir police division of complaints telephone, fax, mailing address has been displayed below.

Can you call this number 7735616102 Chicago, Illinois, North America and record a message?

Follow up Call
I will call.
I will call you.
I will call you tomorrow.
I will call you on Sunday.
I will call you this coming Sunday at 6 pm.
I am calling to follow up on my email communication.
I am calling to follow up on my letter sent to you on January 25, 2007.
I am calling to follow up on my claim submitted on January 25, 2006.

Finishing a telephone conversation

Do you have any questions for me?

When should the next telephone conversation be?
Next Sunday at 5 in the afternoon.

Thank you for calling. Bye for now.
I will talk to you again soon. Bye.
Have a nice day. Thank you.

Social Skills
Answering machine message recording via telephone.
Answering machine message recording is an essential social skill.
Leaving a message on an answering machine.
What details should you record in an answering machine message?
1. Your name.
2. Your telephone number.
3. Date of call.
4. Time of call.
5. Your location.
6. Person who should receive this message.
7. Reason(s) for calling.
8. Priority of message (This is an emergency message. This is a nonemergency message.)
9. How soon a reply is required.
10. Questions, if any.

Here is an example.
You can record a similar message with your details.

I am Asif Qureshi.
My telephone number is 7735616102 Chicago, Illinois.
Today is December 11, 2013.
It is 12:35 pm at this location.
I am calling from 5042 North Winthrop Avenue #237, Chicago, Illinois.
This message is for Nadia.
I am calling to verify if you received my email.
This is a nonemergency message.
I expect you to reply within next 24 hours.

Here are other facts.
Yamin had called.
I received his voice message.
He did not record all the details.
Ask him to reply to these questions.
What is your email address?
What is your telephone number?
What is your location?
What are the issues?

Thank you.

Bye-bye.

February 16, 2012
8722131120

Hello, this is Asif Qureshi calling for Jose Roman. Could you please return my call as soon as possible. My number is 773-561-6102.

What is your Email address?

I came across the advertisement.
Can you give more details?

I am the founder of Qureshi University.

Take a look at this.

http://www.qureshiuniversity.com/computerscienceworld.html

Everything is posted there.

How many competent engineers do you need?

I can educate them within a short period of time.

Thank you.

Scheduling a telephone conversation in the English language
Social skills for a telephone conversation
Let me teach you telephone conversation social skills.

What questions should be answered before you make a telephone call?

What are the types of telephone calls?
What types of telephone calls do you make?
How long should you continue a telephone call?
What types of telephone call do you plan to make?
Your research for these questions is a process of teaching.

You should know that all telephone conversations may be monitored.
Do not say anything that the other person cannot understand.
Always talk reasonably and to the point.

Should children under age 21 communicate over the telephone?
What is your telephone number?
What is the best way to reach you in an emergency?
When should the next telephone conversation be?
Should I expect a response by e-mail or telephone?

Make sure these questions are answered.
What time will you call?
How long will the telephone conversation last?
What is the topic?
What questions would you like to discuss?
What questions would I like to discuss?
Who will call?
What language do I prefer to speak?
English.
Is it a local call from your location?
Is it a local call from this location?
These are basic questions.
There are many more.

We are expected to speak over the telephone.
Thank you for your time.
I look forward to hearing from you soon.
I look forward to speaking to you soon.
Our regular telephone conversation is at 3 pm every Sunday. At other times, if there is any issue, you can call or e-mail. We can discuss after you research.

When should children be asked to speak on the telephone?

What should children discuss on the telephone?

I am writing to you after I received your telephone call.
I am calling you after I received your e-mail.
I am calling you after I received your telephone call.
SKILLS FOR MAKING EFFECTIVE TELEPHONE CALLS

When making a call, be sure to do the following:

•Identify yourself immediately to get the call off to a positive start.
•Tell the person why you are calling. Be specific.
•Ask well-stated, appropriate questions to obtain the desired action.
•Close the call in a friendly tone with an understanding between both parties of the action(s) that need to be taken.

INCOMING TELEPHONE CALLS

Be prepared to answer the telephone when it rings. Keep pens and message pads close by as well as telephone directories and other reference materials. Use an answering machine if you must be away from your desk.

When answering the phone, follow these guidelines:

•Answer the telephone no later than the second ring.
•Identify yourself in a friendly tone.
•Use the caller's name.
•Gather as much information as possible.
•Do not interrupt the caller.
•Give accurate information.

What abilities should a mature human have relevant to telephone conversations?
What details should you record in an answering machine message?
What questions should be answered before you make a telephone call?
What are the types of telephone calls?
What abilities should a mature human have relevant to telephone conversations?
There are 15 such abilities.

Answering the phone * Hello? (informal)
* Thank you for calling Human Services Globe. K_____ speaking. How can I help you?
* Doctor's office.
Introducing yourself * Hello, this is _____ _____ calling.
* Hey _____. It's _____ calling. (informal)
* Hi, it's _____ from the _____'s office here.
* This is she.*
* Speaking.*

(Introduce yourself.)Hello, this is Asif Qureshi.

(Spell your name.) a-s-i-f q-u-r-e-s-h-i

( Give your telephone number.) My number is 773-561-6102

(Give a) the time of day b) your reason for calling.) It's Monday, 3 pm, and I'm calling about the _________ in your department. I'd like to arrange _________.

(What do you want the other person to do?) Can you call me back at your earliest convenience.

(Repeat your phone number. Speak slowly and clearly.) My number is 773-561-6102

( End the message.) I look forward to hearing from you.
Thank you very much.
Asking to speak with someone * Is _____ in? (informal)
* Is _____ there, please? (informal)
* Can I talk to your __________? (informal)
* May I speak with Mr. __________, please?
* Would the doctor be in/available?
* Could I speak to _____ _____, please? * I'd like to speak to _____ _____, please. * Could you put me through to _____ _____, please?
Connecting someone * Just a sec. I'll get him. (informal)
* Hang on one second. (informal)
* Please hold and I'll put you through to his office.
* One moment please.
* All of our operators are busy at this time. Please hold for the next available person.
Making special requests * Could you please repeat that?
* Would you mind spelling that for me?
* Could you speak up a little please?
* Can you call me back? I think we have a bad connection.
* Can you please hold for a minute? I have another call.
Taking a message for someone * Can I take a message?
* Would you like to leave a message?
* Can I give him/her a message?
* I'll tell Mr _____ that you called
* I'll ask him/her to call you as soon as possible.
* _____'s not in. Who's this? (informal)
* I'm sorry, Lisa's not here at the moment. Can I ask who's calling?
* I'm afraid he's stepped out. Would you like to leave a message?
* He's on lunch right now.Who's calling please?
* He's busy right now. Can you call again later?
* I'll let him know you called.
* I'll make sure she gets the message.
Explaining * I'm sorry, he's in a meeting at the moment.
Putting someone on hold * Just a moment, please. * Could you hold the line, please? * Hold the line, please.
Problems * I'm sorry, I don't understand. Could you repeat that, please? * I'm sorry, I can't hear you very well. Could you speak up a little, please? * I'm afraid you've got the wrong number. * I've tried to get through several times but it's always engaged. * Could you spell that, please?
Putting someone through * One moment, please. I'll see if Mr Jones is available. * I'll put you through. * I'll connect you. * I'm connecting you now.
Leaving a message with someone * Yes, can you tell him his _____ called, please.
* No, that's okay, I'll call back later.
* Yes, it's _____ from _____. here. When do you expect her back in the office?
* Thanks, could you ask him to call _____ when he gets in?
* Do you have a pen handy. I don't think he has my number.
* Thanks. My number is 222-1111, extension 11.
Confirming information * Okay, I've got it all down.
* Let me repeat that just to make sure.
* Did you say 5042 _____ St.?
* You said your name was _____, right?
* I'll make sure he gets the message.
Listening to an answering machine * Hello. You've reached __________. Please leave a detailed message after the beep.Thank you.
* Hi, this is _____. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can.
* Thank you for calling Dr. _____'s office. Our hours are 9am-5pm, Monday-Friday. Please call back during these hours, or leave a message after the tone. If this is an emergency please call the hospital at __________.
Leaving a message on an answering machine * Hey _____. It's _____. Call me! (informal)
* Hello, this is _____ calling for _____. Could you please return my call as soon as possible. My number is 334-5689. Thank you.
* Hello _____. This is _____ from the doctor's office calling. I just wanted to let you know that you're due for a check-up this month. Please give us a ring/buzz whenever it's convenient.

Or
Can we talk?
Can we talk on the phone?
Why do we need to talk?
When do we need to talk?
What do we need to talk about?
How often should we talk?
Do we need to talk again?
How long will it take?
How often should we talk?

Ring, Ring
Who's calling?
May I tell him who's calling?
May I ask who is calling?
Whom may I say is calling?
Whom shall I say is calling?
Who do you want to talk to?
Who do you want to speak with?
Who do you wish to speak to?
Whom do you wish to speak to?
With whom do you wish to speak?
Is he expecting your call?

Who's calling?
May I tell him who's calling?
May I ask who is calling?
Whom may I say is calling?
Whom shall I say is calling?

Who do you want to talk to?
Who do you want to speak with?
Who do you wish to speak to?
Whom do you wish to speak to?
With whom do you wish to speak?
Is he expecting your call?

Hello, this is Asif Qureshi (speaking)
Asif Qureshi, may I help you?
Asif, may I help you?

Human Services Globe, may I help you?
Human Services Globe, how may I direct your call?

Could you put me through to the Quality Control Department, please?
Could you get me the Export Sales Department, please?
Could I have the accounts department, please?
May I have the sales department, please?
I'd like to speak with someone who deals with complaints.
Can I speak to someone who deals with complaints?
Could I speak to the person in charge of your Finance Department?
Could I speak to someone regarding general ledger software?
May I speak to someone from the Shipping Department, please?

Example 1
Example 2
Making an Appointment
Ordering a ____
Sometimes, there may not be anyone to answer the telephone and you will need to leave a message. Follow this outline to make sure that the person who should receive your message has all the information he/she needs.

1. Introduction - - - - Hello, this is A____. or Hello, My name is K____ C____ (more formal).

2. State the time of day and your reason for calling - - - - - It's ten in the morning. I'm phoning (calling, ringing) to find out if ... / to see if ... / to let you know that ... / to tell you that ...

3. Make a request - - - - Could you call (ring, telephone) me back? / Would you mind ... ? /

4. Leave your telephone number - - - - My number is .... / You can reach me at .... / Call me at ...

5. Finish - - - - Thanks a lot, bye. / I'll talk to you later, bye.

Here's an example of message

Telephone: (Ring... Ring... Ring...) Hello, this is A____. I'm afraid I'm not in at the moment. Please leave a message after the beep..... (beep)

K____:
Hello A____, this is K____.
It's about noon and I'm calling to see if you would like to ( ____ ) on Friday. Could you call me back?
You can reach me at (000-0000) until five this afternoon. I'll talk to you later, bye.

As you can see, leaving a message is pretty simple. You only need to make sure that you have stated all the most important information: Your Name, The Time, The Reason for Calling, Your Telephone Number

I'm calling in reference to your ____ from last week.
I'd like to make an appointment with ____, please.
When's a good time for you?

Hi this is Mohammad Salem calling Mr. Khalid.
Saleem from the Human Services Globe.
I had send you off the information
regarding Human Services Globe and
this is what to see if you got that information.
Could you give me a call (_______)
That is my cell number.
Today is Monday __ ______.
Fearing a massive shortage of skilled manpower and in the next few years, the top firms and institutions, Departments are enhancing their interaction with colleges and universities to ensure that the graduates accepted into a program and be trained in a particular field and who pass out from these institutions match the industry's requirements.

Some are either already working with colleges or are planning to collaborate with the academia to churn out professionals with the right skills.

One of the major challenges being faced by industry is the lack of effective talent. Both the colleges and the industry are realising the need to scale up students to meet growing demand.

One place on this planet produces over 3.65 lakh engineering graduates and 30 lakh other graduates every year, out of which hardly 20 per cent are suited for industry needs. Moreover, this includes, America, and Europe as well. Comparatively, over millions of graduates every year with useless performance.

Industry estimates suggest supply of skilled manpower will fall short of requirements by almost 22 per cent by 2009 if issues around human resource and quality development are not addressed.

There is a gap between what is taught and what is required. The syllabus of programs is outdated and students are not taught how to apply theory to practical problems.

To bridge the industry-academia gap, program will provide soft skills and industry-specific training to students and faculty, World wide. Also developed several learning aids and tools that will help meet specific college requirements and bring about uniformity in training.

While focusing on coaching students, we are not leaving the faculty behind, we have custom made courses and curriculum, initiative includes faculty development programs as well.
Leaving a Message
Leaving a Message

Sometimes, there may not be anyone to answer the telephone and you will need to leave a message. Follow this outline to make sure that the person who should receive your message has all the information he/she needs.

1. Introduction - - - - Hello, this is A____. or Hello, My name is K____ C____ (more formal).
2. State the time of day and your reason for calling - - - - - It's ten in the morning. I'm phoning (calling, ringing) to find out if ... / to see if ... / to let you know that ... / to tell you that ...
3. Make a request - - - - Could you call (ring, telephone) me back? / Would you mind ... ? /
4. Leave your telephone number - - - - My number is .... / You can reach me at .... / Call me at ...
5. Finish - - - - Thanks a lot, bye. / I'll talk to you later, bye.

Here's an example of message

Telephone: (Ring... Ring... Ring...) Hello, this is A____. I'm afraid I'm not in at the moment. Please leave a message after the beep..... (beep)

K____: Hello A____, this is K____. It's about noon and I'm calling to see if you would like to ( ____ ) on Friday. Could you call me back? You can reach me at 000-0000 until five this afternoon. I'll talk to you later, bye.

As you can see, leaving a message is pretty simple. You only need to make sure that you have stated all the most important information: Your Name, The Time, The Reason for Calling, Your Telephone Number

More Telephone English:

I'm calling in reference to your ____ from last week.
I'd like to make an appointment with ____, please.
When's a good time for you?
When you are interrupted by a telephone solicitor

No, thank you
How did you get my name?
I'm sorry, but I'm not interested.
We do not accept telephone solicitations.
Please take me off your list!
I 'm sorry, but I don't place orders over the phone.
I'm sorry, I don't give out my credit card number over the phone.
Taking a message for someone
Connecting someone
Confirming information
Leaving a message on an answering machine
Telephone conversation
    Can we talk?
    Can we talk on the phone?
    Why do we need to talk?
    When do we need to talk?
    What do we need to talk about?
    How often should we talk?
    Do we need to talk again?
    How long will it take?
    How often should we talk?

    Ring, Ring
    Who's calling?
    May I tell him who's calling?
    May I ask who is calling?
    Whom may I say is calling?
    Whom shall I say is calling?
    Who do you want to talk to?
    Who do you want to speak with?
    Who do you wish to speak to?
    Whom do you wish to speak to?
    With whom do you wish to speak?
    Is he expecting your call?


I will call.
I will call you.
I will call you tomorrow.
I will call you on Sunday.
I will call you this coming Sunday at 6 pm.
I am calling to follow up on my email communication.
I am calling to follow up on my letter sent to you on January 25, 2007.
I am calling to follow up on my claim submitted on January 25, 2006.
Business Telephone Example
Business Telephone Example
Family Telephone Example
Ordering a ____
Telephone Service
I came across your advertisement.
Photography workshop
March 14, 2013
I need your profile.
I need profiles of participants.
E-mails are not going through.
You need to have another e-mail.
I will not attend a meeting/session if the profiles of participants are not available.
Why is a profile necessary?
I will be comfortable dealing/working with you after viewing your profile.
If there is any deficiency of skills, I will educate you.
I am calling you after I received this report:
Reminder
Important Uptown story project dates
English language writing is an essential job skill.

I have authored more than 30 books.
http://www.qureshiuniversity.org/catalog.html

I write and speak as per skills and knowledge of participants/audience.
I need profiles of participants.

You didn't precisely answer my questions.

How long will it last?
Who else will be there?
What do you plan to write in English?
What is the purpose of holding a writing workshop in the English language?
How soon should I expect a response from you?
Telephone Manners
Make sure these questions are answered.
What time will you call?
How long will the telephone conversation last?
What is the topic?
Would you like to discuss any specific issue?
What questions would you like to discuss?
What questions would I like to discuss?
Who will call?
What language do I prefer to speak?
English.
Is it a local call from your location?
Is it a local call from this location?

What is your telephone number?

Can we talk?
Can we talk on the phone?
Why do we need to talk?
When do we need to talk?
What do we need to talk about?
How often should we talk?
Do we need to talk again?
How long will it take?
How often should we talk?

Ring, Ring
Who's calling?
Telephone Conversation

May I tell him who's calling?
May I ask who is calling?
Whom may I say is calling?
Whom shall I say is calling?
Who do you want to talk to?
Who do you want to speak with?
Who do you wish to speak to?
Whom do you wish to speak to?
With whom do you wish to speak?
Is he expecting your call? Who's calling?
May I tell him who's calling?
May I ask who is calling?
Whom may I say is calling?
Whom shall I say is calling?

Who do you want to talk to?
Who do you want to speak with?
Who do you wish to speak to?
Whom do you wish to speak to?
With whom do you wish to speak?
Is he expecting your call?

Hello, this is Asif Qureshi (speaking)
Asif Qureshi, may I help you?
Asif, may I help you?

Human Services Globe, may I help you?
Human Services Globe, how may I direct your call?

Follow up Call

I will call.
I will call you.
I will call you tomorrow.
I will call you on Sunday.
I will call you this coming Sunday at 6 pm.
I am calling to follow up on my email communication.
I am calling to follow up on my letter sent to you on January 25, 2007.
I am calling to follow up on my claim submitted on January 25, 2006. Could you put me through to the Quality Control Department, please?
Could I have the accounts department, please?
I'd like to speak with someone who deals with complaints.
Can I speak to someone who deals with complaints?
Could I speak to someone regarding general ledger software?
May I speak to someone from the Shipping Department, please?
Q. What is the proper way to answer the phone?
Q. Have you ever left a voice mail or a message on an answering machine?
Q. What can make the difference?
Q. How many phone calls do you usually receive/make in one day?
Q. What is the best way to utilize a home-office (SOHO) telephone system?

A. If you have a home-based business...Install a second line for business-use only and have an automatic answering system that picks up automatically if you are on the other line. Therefore, eliminating busy signals and portraying a professional image to your clients.

Q. When receiving a telephone call at work, should you say the name of the company?

A. If you are answering the telephone at a business, it is polite to state the company’s name in your greeting.

Q. If you have received a phone call from someone whose number you did not have originally, but it was captured on Caller ID (no message was left on your voice mail) is it inappropriate to call the person back?

A. No, it is appropriate to call someone back only when he or she requests a call back and leaves their return phone number.

Q. Who calls back when disconnected on the telephone?

A. When there is poor telephone connection or when you are disconnected, the individual who originated/initiated the call is responsible for calling back the other party.

Q. What is the proper etiquette when using CALLER ID?

A. When using CALLER ID, avoid greeting a caller by using his name before he says "Hello" and identifies himself.

Q. Are speakerphones rude?

A. No, simply ask permission before putting a person on the telephone's speakerphone. Phone etiquette telephone etiquette telephone manners phone manners

Q. Is it rude to use your cell phone in a social environment?

A. Always use discretion when using a cellular phone in a social environment; refrain from placing cell phone calls and only answer cellular calls after excusing yourself from the immediate area.

Q. What is the polite way to leave a voice mail message?

A. Repeat your name and telephone number twice when leaving a voice mail message.

Q. Is it necessary to apologize for not immediately returning a phone call that had been originally initiated by yourself?

A. All telephone calls should be promptly returned, regardless of who initiated the original phone call.

- Speak clearly while talking on the phone. It saves you from constantly having to repeat yourself.

- Never eat or chew gum while on a call. It makes it hard for the other party to understand what you're saying and no one likes to hear eating noises.

- If the party on the other end has dialed a wrong number, inform that person in a pleasant manner.

- Unless the person on the other end is being rude or abusive, it's never polite to hang up without saying goodbye. Even if you’re ending the call on bad terms, it’s always best to say, “I’m sorry , but I must end this call now.”

- If you're looking for employment or using your phone for business, you might want to re-think those amusing answering machines and voice mail messages. Most people don't consider them professional and may not have time to listen to you tell a joke.

- When calling friends and relatives, be mindful of the time of day. 6:00 P.M. might be convenient for you, but will you be interrupting the other party during dinner? You might be an early riser or a night owl, but the other person's sleeping habits might not reflect yours. It's a good rule of thumb not to call someone before 9:00 AM or after 9:00 PM unless they've previously mentioned that it's fine for you to do so.

- Always be considerate of those around you. Talking in a loud voice is disruptive.

- Keep track of how much time you're spending on a call, especially if someone else needs to use the phone.

- Always have a pen and paper by the phone to take detailed messages.

No one likes to be on the receiving end of bad telephone manners. Just remember, be pleasant and helpful, and you’ll do fine.
Telephone answering message guidelines
How should you record a telephone answering message?
What is your name on the record?

Mention your and the recipient's name on the record. Do not say your or recipient's nickname or favorite name.

Name on the record means that on an identity card or school record or equivalent.
Hello, this is Asif Qureshi calling for Jose Roman.

From where are you calling?

I am calling from Chicago, Illinois.
I am calling from Srinagar, Kashmir.

What is the date and time at the location you are calling from?

Today is February 18, 2012.
Today is February eighteenth two thousand and twelve.
It is 1 o'clock in the afternoon here.

What is your telephone number?

My number is 773-561-6102.
This is a landline.
This is a cellphone.

What is the purpose of the telephone call?
This is to enquire about your well-being.
This is an emergency message.
This is a news report update.
I was concerned about you.
I feel stressed.
I need to have a telephone discussion with you.
What is the best time for this discussion?
I am returning your call.
This is a routine call.
I thought of inquiring about your well-being.
I have a question.
I have a few questions.

What is the question?
What are the questions?


Could you please return my call as soon as possible?
Can I get your e-mail?

Thank you.
How will the exact telephone answering message look?

Hello, this is Asif Qureshi calling for Jose Roman.
I am calling from Chicago, Illinois.
Today is February eighteenth two thousand and twelve.
It is 1 o'clock in the afternoon here.
My number is 773-561-6102.
This is a landline.
This is a routine call.
I have a few questions.
Could you please return my call as soon as possible?
Can I get your e-mail?

Thank you.
English language accent

What English language accent is pleasant to you?

English language accent varies from person to person, region to region.

You should have understanding of the English language, writing, reading, and speaking ability relevant to your age.

In America, some people say 'thank you' while speaking through an angle of their mouth.

In America, some people say 'thank you' while tossing their tongue with their upper teeth.

How long should you pause between sentences?
Some people pause for two seconds, some five seconds between sentences.

Do not hesitate to record your message on a telephone answering message.

English language accent varies from person to person, region to region.

You need to practice recording English language message. Call 7735616102, in Chicago, Illinois.

Professional telephone conversation in the English language in the state, for example a physician
What should a critical care unit do in case there is an issue relevant to a patient?

Call 7735616102 Chicago, Illinois, and leave a message.

Who is calling?
For example: I am Doctor Nasreen Jan Chashoo.
How old is the patient?
What is the diagnosis?
What treatment have you given so far?
What problem(s) are you having?
What is your contact information, including e-mail, telephone, and location?
Your call will be returned within hours or minutes.
Last Updated: March 9, 2017