English language speaking guidelines.
This book has been authored by Asif Qureshi.




What are the best methods to improve age-specific English language speaking abilities?
Associate with good charactered, well behaved English language speaking individuals.
Get relevant English language speaking materials.
One needs to practice English language speaking every day.

What English language speaking materials should you have?

This book has been authored by Asif Qureshi.

Everyday English language expressions.
English language telephone conversations.
English language public speaking.
English language meetings. Lecture.

Situation-Specific
Asking to speak with someone
At Home office
Airport
Asking about place/location
Appliance Store
Auto Mechanic
At Work
At School
At Home
Attending Class
Bank
Business Telephone Example
Bike Shop
Bookstore
Birding
Baking
Barbecue
Breakfast Meals
Car Dealership
Connecting someone
Conversation
Confirming information
Campground
Cemetery
Church
Clothing Store
Car Wash
Car Rentals
Clothing
Christmas
Commuting to Work
Doctor's office
Discussion
Dinner Recipes
Dental Care
Expressing death
Events
English Test
Eid
Fast Food Restaurant
Flower Shop
Family
Fishing
Gas Station
Golf Course
Genealogy
Gardening
Getting University Degree
Greetings before a Conversation
Greetings in the Classroom
Greetings in Business
Greetings at a Party or Social Event
How do you _______?
Hair Salon
Health Club
Housing
Honesty and Truthfulness
Highway
Hospital
Hair Styling
Hotel Reservations
Halloween
Holidays or Special
Home Improvements
Hiking
In Your Free Time
Job Promotion
Kitchen Cleaning
Listening to Music
Lawn Care
Leaving a message with someone
Laundromat
Library
Leaving a Message
Leaving a message on an answering machine
Making an Appointment
Meeting
Making special requests
New Year's Day
On Vacation
Ordering a ____
Pharmacy
Pizza Restaurant
Park
Pet Store
Post Office
Paper Folding
Playing Video Games
Photography
Painting the House
Plane Reservations
Reading
Registering for College
Restaurant Guides
Shopping
Sales Letters
Supermarkets
Shoe Store
Train Station
Thanksgiving Day
Train Tickets
Taking a Message
Telephone conversation
Taking a message for someone
Telephone Service
Saying who you are

Hello. This is Asif.
Could I speak to _____, please?

If it is _____ on the other side, she will say 'Speaking.' Or This is _____. In American English it is also possible to say This is she/he.

Asking who somebody is

To know who is answering the call you may ask any of the following.

Hello. Who is that? (US Who is this?)
Who am I speaking to?
Who is that speaking?

If somebody is not there

Sometimes the person wanted may not be there. You can use an expression with 'I am afraid' to say that somebody is not there. To take a message say Can I take a message? OR Would you like to leave a message?

Hello. (ABCXYZ).
Hello. This is __________. Could I speak to Asif, please?
I am afraid he is not in at the moment. Can I take a message?

If you want to leave a message say Can I leave a message?

If you want to ask the person to ring you back you can say Could you ask her/him to call/ring me back? OR Could you just tell him Nasreen called?

Asking people to wait

You can use any of the following expressions.

Just a moment.
Hold the line, please.
Hold on a moment.
Hang on. (Informal)

Wrong numbers

I think you have got the wrong number.
I am sorry. I have got the wrong number.

Bad Connection

A bad line can cause trouble while telephoning. You may want to hang up and try again later. You can use the following expressions.

Could you speak louder? It is a bad line.

Americans will say It is a bad connection.

It is a very bad connection. I will hang up and call again.

Meeting people

When you meet people greet them saying Good morning/afternoon/evening. This is formal. In an informal style say Hello or Hi.

Good morning is used before 12 pm.

Evening changes to night more or less at bedtime.

Common forms of leave taking are given below.

Good night.
See you. (Informal)
See you later. (Informal)
See you tomorrow/next week. (Informal)
Take care. (Informal)
It was nice to meet you.

Saying Please

We use please to make a request more polite.

Would you move a bit, please?
Could you open the window, please?

Sending good wishes

Common expressions are given below.

Give my best wishes to __________
Give my regards to __________
Give my greetings to __________
Give my love to __________

Saying Thanks

Thank you is more formal than thanks.

Thank you. (NOT Thanks you.)
Thanks a lot. (NOT Thank you a lot.)
Thank you very much.
Thanks very much.
Thank you very much indeed. (BUT NOT Thank you indeed.)
Thanks for everything.
Thank you for coming.

Would you like to add anything?
Can you make me wiser? How?
Can you make us wiser? How?
Would you like to print Dr. Qureshi's English?
Intercultural communication in English language


Spoken English
Describing Spoken English: An Introduction
Taking a Message
    Hello, this is Asif Qureshi (speaking)
    Asif Qureshi, may I help you?
    Asif, may I help you?

    or

    Human Services Globe, may I help you?
    How Can I Help You?
Telephone conversation
    Who's calling?
    May I tell him who's calling?
    May I ask who is calling?
    Whom may I say is calling?
    Whom shall I say is calling?
    Who do you want to talk to?
    Who do you want to speak with?
    Who do you wish to speak to?
    Whom do you wish to speak to?
    With whom do you wish to speak?
    Is he expecting your call?

Asking to speak with someone
Doctor's office
Business Telephone Example
    Example 1
    Example 2
Making an Appointment
Ordering a ____
Connecting someone
Family
    How are you?
    What is your name?
    How old are you?
    What grade are you in?
    How do you like school?
    Do most of your teachers take attendance?
    Do some of your teachers let class out early?
    Do you carry a dictionary to your English classes? How about your other classes?
    Do you enjoy studying English? (...math, science, ...)
    Do you have any evening classes?
    Do you play on any of the school's sports teams?
    Do you still keep in touch with your best friend in elementary school?
    Have you ever been absent?
    Have you ever been late for a class?
    Have you ever been late for class?
    If so, why?
    When was the last time?
    Did the teacher get angry?
    Have you ever slept in class? How do you usually come here?
    How do you get to school?
    How long does it take you to get to school?
    How many times have you been absent from school this year?
    How much homework do you do every day?
    What classes do you not like? Why don't you like them?
    What do you like best about your school?
    What do you like the least about your school?
    What do you think about your English class? Your gym class?
    What do you think of our cafeteria?
    What do you think of this campus?
    What do you want to do after you graduate?
    What is your best memory from junior high school?
    What time does your first class begin on Tuesday?
    What was the name of your junior high school?
    What's your favorite subject?
    Why do you like it?
    Who is the teacher?
    How many times a week does the class meet?
    Which subjects are you good at?
    (What are your strong subjects?)
    Which subjects are you poor at?
    Which subjects are difficult for you?
    Who is your favorite teacher?
    What course does he or she teach?
    Why do you like him or her?
    What are the major characteristics you think a teacher should have?
    Do you have to wear a uniform to your school? (Did you have to....)
    Do you like wearing a uniform?
    Tell us about your favorite teacher.
    Why do you like him/her?
    Do you like to wear a school uniform? Why or why not?
    or
    Do you go to school yet?
    How many years till you're in school?
    What's your favourite subject in school?
    Have you been a good boy?
    Are you being a good girl?
    How many brothers and sisters do you have?
    Do you have any homework tonight?
    Do you understand?
    Is that clear?
    Did you hear me?
    Did you finish your homework?
    Can I help you with your homework?
    When is the final (exam)?
    When is the midterm?
    What will the test cover?
    Will the test cover the whole book?
    Will there be a quiz?
Making special requests
Taking a message for someone
Leaving a message with someone
Confirming information
Leaving a message on an answering machine
    Sometimes, there may not be anyone to answer the telephone and you will need to leave a message. Follow this outline to make sure that the person who should receive your message has all the information he/she needs.

    1. Introduction - - - - Hello, this is A____. or Hello, My name is K____ C____ (more formal).

    2. State the time of day and your reason for calling - - - - - It's ten in the morning. I'm phoning (calling, ringing) to find out if ... / to see if ... / to let you know that ... / to tell you that ...

    3. Make a request - - - - Could you call (ring, telephone) me back? / Would you mind ... ? /

    4. Leave your telephone number - - - - My number is .... / You can reach me at .... / Call me at ...

    5. Finish - - - - Thanks a lot, bye. / I'll talk to you later, bye.

    Here's an example of message

    Telephone: (Ring... Ring... Ring...) Hello, this is A____. I'm afraid I'm not in at the moment. Please leave a message after the beep..... (beep)

    K____:
    Hello A____, this is K____.
    It's about noon and I'm calling to see if you would like to ( ____ ) on Friday. Could you call me back?
    You can reach me at (000-0000) until five this afternoon. I'll talk to you later, bye.

    As you can see, leaving a message is pretty simple. You only need to make sure that you have stated all the most important information: Your Name, The Time, The Reason for Calling, Your Telephone Number

    I'm calling in reference to your ____ from last week.
    I'd like to make an appointment with ____, please.
    When's a good time for you?

    Hi this is Mohammad Salem calling Mr. Khalid.
    Saleem from the Human Services Globe.
    I had send you off the information
    regarding Human Services Globe and
    this is what to see if you got that information.
    Could you give me a call (_______)
    That is my cell number.
    Today is Monday __ ______.
Meeting
Finishing a conversation
Public Speaking
Review Questions
Fearing a massive shortage of skilled manpower and in the next few years, the top firms and institutions, Departments are enhancing their interaction with colleges and universities to ensure that the graduates accepted into a program and be trained in a particular field and who pass out from these institutions match the industry's requirements.

Some are either already working with colleges or are planning to collaborate with the academia to churn out professionals with the right skills.

One of the major challenges being faced by industry is the lack of effective talent. Both the colleges and the industry are realising the need to scale up students to meet growing demand.

One place on this planet produces over 3.65 lakh engineering graduates and 30 lakh other graduates every year, out of which hardly 20 per cent are suited for industry needs. Moreover, this includes, America, and Europe as well. Comparatively, over millions of graduates every year with useless performance.

Industry estimates suggest supply of skilled manpower will fall short of requirements by almost 22 per cent by 2009 if issues around human resource and quality development are not addressed.

There is a gap between what is taught and what is required. The syllabus of programs is outdated and students are not taught how to apply theory to practical problems.

To bridge the industry-academia gap, program will provide soft skills and industry-specific training to students and faculty, World wide. Also developed several learning aids and tools that will help meet specific college requirements and bring about uniformity in training.

While focusing on coaching students, we are not leaving the faculty behind, we have custom made courses and curriculum, initiative includes faculty development programs as well.

Next

This is in the context of the English language.
Why should you speak in the English Language?
Why should you write in the English language?
Why should you listen to English language news?
Why should you read English language materials?

The English language is the most popular language.
Comparatively English language is better evolved and evolving.
Most universities are English medium universities.
Most of the research and literature is in the English language.
If you answer all questions of the English language, then we can discuss another language.
You should speak in the English language.
You need to practice.
You need to practice every day.
You need to practice in the real world.
You will learn slowly.
You need to update your skills and knowledge so long as you have the ability to learn.

You need to encourage all to speak in the English language.
Spanish, French, Arabic, Kashmiri, Urdu, Hindi, can be their second language.

Speech development is a gradual process that requires years of practice.

What is the proof of your competence?
You should be able to answer questions correctly.
The same should be displayed publicly.
Public speaking
What is public speaking?
Why is public speaking useful for students?
What techniques can we teach our students?


What is public speaking?

Public speaking involves talking in front of a group of people, usually with some preparation. It can be in front of people that you know (e.g. at a family celebration) or a crowd of strangers. Unlike a presentation there normally isn’t a lot of opportunity for interaction between the audience and the speaker – the speaker speaks, and the audience (hopefully) listens.

Speeches have different functions. These include being persuasive, informative, entertaining or celebratory (e.g. to introduce the winner of an award). Some speeches may have more than one of these aims.

Why is public speaking useful for students?

Most people, at some point in their life, will need to stand up and speak in front of a group of people. Teaching students the necessary skills for doing this will therefore help them to do this more successfully. As a result of the practice, students often report an increase in general confidence as well as a marked sense of achievement. Many students get incredibly nervous the first time they have to do a speech in front of their classmates but with practice the nerves subside and they usually begin to enjoy the whole process.

Working on public speaking also helps to develop students’ overall fluency and requires them to consider how they speak as well as what they say. This is useful for speaking in any situation, public or otherwise.

What techniques can we teach our students?

1. Know your material. Pick a topic you are interested in. Know more about it than you include in your speech. Use humor, personal stories and conversational language – that way you won’t easily forget what to say.

2. Practice. Practice. Practice! Rehearse out loud with all equipment you plan on using. Revise as necessary. Work to control filler words; Practice, pause and breathe. Practice with a timer and allow time for the unexpected.

3. Know the audience. Greet some of the audience members as they arrive. It’s easier to speak to a group of friends than to strangers.

4. Know the room. Arrive early, walk around the speaking area and practice using the microphone and any visual aids.

5. Relax. Begin by addressing the audience. It buys you time and calms your nerves. Pause, smile and count to three before saying anything. ("One one-thousand, two one-thousand, three one-thousand. Pause. Begin.) Transform nervous energy into enthusiasm.

6. Visualize yourself giving your speech. Imagine yourself speaking, your voice loud, clear and confident. Visualize the audience clapping – it will boost your confidence.

7. Realize that people want you to succeed. Audiences want you to be interesting, stimulating, informative and entertaining. They’re rooting for you.

8. Don’t apologize for any nervousness or problem – the audience probably never noticed it.

9. Concentrate on the message – not the medium. Focus your attention away from your own anxieties and concentrate on your message and your audience.

10. Gain experience. Mainly, your speech should represent you — as an authority and as a person. Experience builds confidence, which is the key to effective speaking. A Toastmasters club can provide the experience you need in a safe and friendly environment.

What do you want the audience to learn or do?
If you are making an argument, why do you want them to agree with you?
If they already agree with you, why are you giving the speech?
How can your audience benefit from what you have to say?
What do they have in common? Age? Interests? Ethnicity? Gender?
Do they know as much about your topic as you, or will you be introducing them to new ideas?
Why are these people listening to you? What are they looking for?
What level of detail will be effective for them?
What tone will be most effective in conveying your mesage?
What might offend or alienate them?


Practicing for effective presentation

Which pieces of information are clearest?
Where did I connect with the audience?
Where might listeners lose the thread of my argument or description?
Where might listeners become bored?
Where did I have trouble speaking clearly and/or emphatically?
Did I stay within my time limit?
Speech Analysis Questions
Questions to Ask

Why is the speaker giving this speech?
Who will be the audience for the speech?
How did the speaker prepare for the speech?
Was it extemporaneously delivered or written before the event?
Who wrote the speech?
Was it the speaker or someone else?
Did s/he have assistance from others?
Were there models for the speech that the speaker read in preparing the speech?
On the day of the speech, what events preceded the speech? What events followed?
Here are further guidelines.
What is a lecture?
What makes a good lecturer?
What is a seminar?
What is a tutorial?
Types of Lectures
1. Lecture by teacher
What is the first lesson I give to teachers?
English, law, Political Science, International Business, Computer Science, Psychology, Economics, International mass media, Chemistry, Physics, Project Management, Real Estate, Engineers, Medicine, Military Science and Other Categories.

Lecture

When is a lecture required?

If you face any difficulty or problem, a lecture may not be available. Before arranging a lecture, you need to answer the following:
What didn't you understand?
What kind of difficulty did you face?
Where did you face this difficulty?
Problems need to be solved on a case by case basis.

What questions do you need answered prior to the lecture?
How long will it last?

The answer to this question depends on your motivation, past experience, circumstances, education, and other factors.
Once you complete online assignments, you will need to submit a report.

What is the topic?
What is the venue?
What is the seating arrangement?

How do you start a lecture?
For example: I am Asif Qureshi.
Why are we here today?
We are here today because you had difficulty in online courses.
We are here today for a lecture on
that is required as part of your professional training.
How long will it last?
What is the topic?
What questions will be addressed during the lecture?
How do you continue a lecture?
How do you close a lecture?
For example:
Do you have any questions related to this subject and topic?
Please put them in writing.