Primary Health Care Center of Dade, Inc.

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Copyright 2008
Primary Health Care Center of Dade, Inc.

Frequently Asked Questions

  1. What is Primary Health Care Center?
    PHCC of Dade is a Federally Qualified Health Center (FQHC) that provides primary health care services and dental services to area citizens, regardless of ability to pay. It has been in operation in Trenton, Georgia since 1978.

  2. What geographic area does it serve?
    The Center accepts patients from all areas, regardless of their address. Most patients served, however, reside in the ten (10) county northwest area of Georgia, including Dade, Walker, Catoosa, Chattooga; Jackson and DeKalb Counties in Alabama; and Hamilton and Marion Counties in Tennessee.

  3. What is the Center's mission?
    Primary Health Care Center is dedicated to providing accessible, comprehensive, high quality, professional health care, health education and preventive services to all area residents regardless of social, cultural, religious or economic status.

  4. What does FQHC mean?
    Federally Qualified Health Centers, like PHCC, receive federal grants through the Public Health Service and/or other Federal programs to offset costs involved in providing health care to low-income and uninsured individuals.

  5. Who owns and operates the Center?
    PHCC is an independent, private, not-for-profit community health center governed by a volunteer board of directors. It is managed by a chief executive officer, chief financial officer, medical and dental director.

  6. What does "primary health care" mean?
    This care is provided in our ambulatory care clinic (physicians' office). These services include (but are not limited to): acute care visits for sudden or unexpected illness (colds, flu, allergies, rashes, etc.); well-child check-ups and immunizations; adult annual physical examinations and immunizations, including recommended annual breast exams and Paps for women and referrals for mammograms; on-site laboratory and x-ray services; employment physicals; employee drug screenings for area industry and businesses, and general dentistry.

  7. Can I get medical care if I have a chronic disease like diabetes or high blood pressure?
    Yes. The Center's specialized diabetes and hypertension services are designed to assist patients with chronic diseases to plan their medical visits on a regular basis, develop and monitor self-management goals, and receive specialized counseling and education.

  8. Who provides the care?
    PHHC is staffed by a pediatrician and family practice physicians. These providers have many combined years of health care experience. They are supported by a team of nurses, a medical assistant, an x-ray/lab technician, and office personnel. The dental clinic is staffed by a general dentist and assistants.

  9. When is the Center open to see patients?
    The Center is open Monday through Friday, 8:30 a.m. to 5:00 p.m. Appointments are also available during extended hours two (2) days per week. Please call 706-657-7575 regarding available appointment times.

  10. Is anyone available to talk with me after hours?
    A medical provider is always "on-call" after business hours, on weekends and holidays for emergency situations. During these times you may access the answering service by calling the Center's main number.

  11. Will the Center accept my insurance coverage?
    PHCC accepts patients with or without insurance coverage. We accept Medicare, Medicaid, certain TennCare plans, and most all private insurance plans.

  12. If I have medical insurance, am I responsible for any co-pays and/or deductibles?
    Most private health insurance plans require the patient to pay a co-payment to the provider and meet an annual deductible. However, Medicare patients do not have to meet an annual deductible for physicians' visits at Primary Health Care Center, because it is a Federally Qualified Health Center. Other PHCC services provided to a Medicare patient under Part B (lab, x-ray, etc.) will have the standard deductible, as required by Medicare.

  13. If I'm uninsured can I get help paying for my doctor's or dentist's appointment?
    The Center has a pre-established sliding-fee scale for individuals who are low-income and/or uninsured. Depending on your income and number of family members, you will pay either a low minimum charge or a percentage of the cost of each appointment.

  14. Can I get any help paying for my prescription medicines?
    The Center has a Patient Medicine Assistance Program for its patients who are low-income and have no medical insurance that covers prescription drugs. The program can help in three ways:
    1. Certain prescription medicines are obtained at a very low cost to the patient;
    2. PHCC staff assistance is provided to patients in obtaining donated prescription medicines from various pharmaceutical companies;
    3. Free drug samples are often provided when available at the Center.

  15. What are the driving directions to the Center?
    PHCC is located in Trenton, Georgia, on Highway 11 North (North Main Street), approximately 1 1/4 miles north of the Trenton town square, next door to Shaw Industry. Trenton can be accessed from the Chattanooga area by way of I-24 West and I-59 South; from Walker County area by State Highway 136 West; and from the Sand Mountain area from Highway 136 East.

    If you have additional questions or wish to make an appointment for yourself or a family member, please call 706-657-7575.

Doctor with patient

Located just north of Trenton, Primary Health Care Center of Dade has been serving Dade County and the surrounding
area for over 25 years.

Doctor with patient

Doctor with patient

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Primary Health Care Center of Dade, Inc.
13570 North Main Street - Trenton, Georgia 30752
706-657-7575 - FAX: 706-657-5885

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