Working with others
? Maintain open lines of communication with team members by freely sharing information.
? Exchange contact information with your colleagues and create a team contact list.
? Contribute to group decisions by stating your ideas and points of view.
? Make decisions co-operatively within the team.
? Contribute to the team by completing the tasks assigned to you on time.
? Get acquainted with new team members by introducing yourself and sharing an interesting fact about
your job.
? Build a good rapport with your colleagues by participating in group activities (e.g. after work
social events).
? Acknowledge and understand your own strengths and weaknesses.
? Acknowledge and use the skill strengths, ideas and opinions of other team members.
? Encourage your team members to share ideas by asking questions and listening attentively.
? Always consider the feedback and advice given by other team members.
? Phrase your suggestions as questions (e.g. instead of saying “I think we should…” say
“What about doing…”).
? Let your colleagues know when they are doing a good job.
? Respect the feelings, views and values of other team members.
? Support and encourage fellow team members by helping those who need assistance.
? Do not avoid confl ict. Address issues or problems when they happen.
Working Independently
? Set realistic daily/weekly goals and evaluate your success at the end of the day/week.
? Create a daily/weekly to-do list to help prioritize and organize your tasks.
? Divide large projects into smaller and more manageable tasks.
? Minimize interruptions by scheduling a specifi c time to work on a project/task.
? Manage your time carefully so that you have time to respond to unexpected requests.
? Regularly review the progress you have made in your work. Make adjustments to your to-do list
or schedule if necessary.
? Write your daily/weekly accomplishments in a log and share them with your supervisor.
? Provide regular progress reports to your supervisor so that he/she is aware of the work you do.
? Take initiative by doing what needs to be done before being asked.
? Understand the big picture by asking colleagues how the work you do affects their work.
? Connect with people who share your interests by networking at seminars, joining associations
and/or volunteering.
? Ask for help and/or advice when you have questions.
Working in a Leadership Role
? Set clear roles and responsibilities for each team member.
? Establish team goals that are clear, understood and accepted by everyone.
? Discuss and establish team procedures (e.g. for team meetings).
? Hold regular team meetings to get updates on each team member’s progress.
? Help others by sharing your experiences and offering guidance or advice.
? Lead by setting a good example for the people around you.
? Let people know when they are doing a good job.
? Recognize the accomplishments of those around you.
? Give constructive feedback to help others improve their work.
? Be objective when giving feedback or input.
? Support others by listening to their concerns and feelings.
? Include everyone in group discussions by encouraging others to share their ideas.
? Do not judge others’ ideas or suggestions when hearing them for the fi rst time.
? Consider all options when making a decision.
? Take the time to explain something when a colleague doesn’t understand.
? Demonstrate passion and enthusiasm for the work you do.
? Encourage group interactions and maintain a positive atmosphere.
GIVING FEEDBACK
Think about a time when you provided feedback on someone else’s work. Did you…
? Limit your feedback to 2 or 3 key points?
? Recognize the strengths of the work before addressing areas for improvement?
? Offer specifi c suggestions for improving the work?
? Take responsibility for your feedback (e.g. begin sentences with “I think” or “In my opinion”)?
? Choose an appropriate time and location to deliver the feedback?
? Explain what could be learned from this experience?
? Follow up after the feedback session to demonstrate support and offer additional help?