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Situation-Specific
Asking to speak with someone
At Home office
Airport
Asking about place/location
Appliance Store
Auto Mechanic
At Work
At School
At Home
Attending Class
Bank
Business Telephone Example
Bike Shop
Bookstore
Birding
Baking
Barbecue
Breakfast Meals
Car Dealership
Connecting someone
Conversation
Confirming information
Campground
Cemetery
Church
Clothing Store
Car Wash
Car Rentals
Clothing
Christmas
Commuting to Work
Doctor's office
Discussion
Dinner Recipes
Dental Care
Expressing death
Events
English Test
Eid
Fast Food Restaurant
Flower Shop
Family
Fishing
Gas Station
Golf Course
Genealogy
Gardening
Getting University Degree
Greetings before a Conversation
Greetings in the Classroom
Greetings in Business
Greetings at a Party or Social Event
How do you _______?
Hair Salon
Health Club
Housing
Honesty and Truthfulness
Highway
Hospital
Hair Styling
Hotel Reservations
Halloween
Holidays or Special
Home Improvements
Hiking
In Your Free Time
Job Promotion
Kitchen Cleaning
Listening to Music
Lawn Care
Leaving a message with someone
Laundromat
Library
Leaving a Message
Leaving a message on an answering machine
Making an Appointment
Meeting
Making special requests
New Year's Day
On Vacation
Ordering a ____
Pharmacy
Pizza Restaurant
Park
Pet Store
Post Office
Paper Folding
Playing Video Games
Photography
Painting the House
Plane Reservations
Reading
Registering for College
Restaurant Guides
Shopping
Sales Letters
Supermarkets
Shoe Store
Train Station
Thanksgiving Day
Train Tickets
Taking a Message
Telephone conversation
Taking a message for someone
Telephone Service
Saying who you are

Hello. This is Asif.
Could I speak to _____, please?

If it is _____ on the other side, she will say 'Speaking.' Or This is _____. In American English it is also possible to say This is she/he.

Asking who somebody is

To know who is answering the call you may ask any of the following.

Hello. Who is that? (US Who is this?)
Who am I speaking to?
Who is that speaking?

If somebody is not there

Sometimes the person wanted may not be there. You can use an expression with 'I am afraid' to say that somebody is not there. To take a message say Can I take a message? OR Would you like to leave a message?

Hello. (ABCXYZ).
Hello. This is __________. Could I speak to Asif, please?
I am afraid he is not in at the moment. Can I take a message?

If you want to leave a message say Can I leave a message?

If you want to ask the person to ring you back you can say Could you ask her/him to call/ring me back? OR Could you just tell him Nasreen called?

Asking people to wait

You can use any of the following expressions.

Just a moment.
Hold the line, please.
Hold on a moment.
Hang on. (Informal)

Wrong numbers

I think you have got the wrong number.
I am sorry. I have got the wrong number.

Bad Connection

A bad line can cause trouble while telephoning. You may want to hang up and try again later. You can use the following expressions.

Could you speak louder? It is a bad line.

Americans will say It is a bad connection.

It is a very bad connection. I will hang up and call again.

Meeting people

When you meet people greet them saying Good morning/afternoon/evening. This is formal. In an informal style say Hello or Hi.

Good morning is used before 12 pm.

Evening changes to night more or less at bedtime.

Common forms of leave taking are given below.

Good night.
See you. (Informal)
See you later. (Informal)
See you tomorrow/next week. (Informal)
Take care. (Informal)
It was nice to meet you.

Saying Please

We use please to make a request more polite.

Would you move a bit, please?
Could you open the window, please?

Sending good wishes

Common expressions are given below.

Give my best wishes to __________
Give my regards to __________
Give my greetings to __________
Give my love to __________

Saying Thanks

Thank you is more formal than thanks.

Thank you. (NOT Thanks you.)
Thanks a lot. (NOT Thank you a lot.)
Thank you very much.
Thanks very much.
Thank you very much indeed. (BUT NOT Thank you indeed.)
Thanks for everything.
Thank you for coming.

Would you like to add anything?
Can you make me wiser? How?
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Intercultural communication in English language