What is Housekeeping?
Housekeeping is the act of cleaning the rooms and furnishings of a home. Housecleaning includes activities such as disposing of rubbish, cleaning dirty surfaces, dusting and vacuuming. It may also involve some outdoor chores, such as removing leaves from rain gutters, washing windows and sweeping doormats. Basics of Housekeeping Cleaning Organizing Decorating Basic Home Repair Removal of litter Dusting Removal of dirt Household chemicals Tools What Does a Housekeeping Supervisor Do? A housekeeping supervisor is in charge of all operations related to the maintenance and upkeep of rooms used for living quarters, dining and meetings. She may supervise cleaning personnel in convention halls, educational institutions, ________ and hospitals. Her job normally requires her to inspect premises in addition to directing the activities of the staff. Workplace Housekeeping - Checklist for General Inspection What is an example of a Housekeeping Inspection Checklist?Use the following checklist as a general workplace guide. Floors and Other Areas
Aisles and Stairways
Spill Control
Equipment and Machinery Maintenance
Waste Disposal
Storage
Fire Prevention
Why should we pay attention to housekeeping at work?Effective housekeeping can eliminate some workplace hazards and help get a job done safely and properly. Poor housekeeping can frequently contribute to accidents by hiding hazards that cause injuries. If the sight of paper, debris, clutter and spills is accepted as normal, then other more serious health and safety hazards may be taken for granted. Housekeeping is not just cleanliness. It includes keeping work areas neat and orderly; maintaining halls and floors free of slip and trip hazards; and removing of waste materials (e.g., paper, cardboard) and other fire hazards from work areas. It also requires paying attention to important details such as the layout of the whole workplace, aisle marking, the adequacy of storage facilities, and maintenance. Good housekeeping is also a basic part of accident and fire prevention. Effective housekeeping is an ongoing operation: it is not a hit-and-miss cleanup done occasionally. Periodic "panic" cleanups are costly and ineffective in reducing accidents. What is the purpose of workplace housekeeping?Poor housekeeping can be a cause of accidents, such as:
To avoid these hazards, a workplace must "maintain" order throughout a workday. Although this effort requires a great deal of management and planning, the benefits are many. What are some benefits of good housekeeping practices?Effective housekeeping results in:
How do I plan a good housekeeping program?A good housekeeping program plans and manages the orderly storage and movement of materials from point of entry to exit. It includes a material flow plan to ensure minimal handling. The plan also ensures that work areas are not used as storage areas by having workers move materials to and from work areas as needed. Part of the plan could include investing in extra bins and more frequent disposal. The costs of this investment could be offset by the elimination of repeated handling of the same material and more effective use of the workers' time. Often, ineffective or insufficient storage planning results in materials being handled and stored in hazardous ways. Knowing the plant layout and the movement of materials throughout the workplace can help plan work procedures. Worker training is an essential part of any good housekeeping program. Workers need to know how to work safely with the products they use. They also need to know how to protect other workers such as by posting signs (e.g., "Wet - Slippery Floor") and reporting any unusual conditions. Housekeeping order is "maintained" not "achieved." Cleaning and organization must be done regularly, not just at the end of the shift. Integrating housekeeping into jobs can help ensure this is done. A good housekeeping program identifies and assigns responsibilities for the following:
Do not forget out-of-the-way places such as shelves, basements, sheds, and boiler rooms that would otherwise be overlooked. The orderly arrangement of operations, tools, equipment and supplies is an important part of a good housekeeping program. The final addition to any housekeeping program is inspection. It is the only way to check for deficiencies in the program so that changes can be made. The documents on workplace inspection checklists provide a general guide and examples of checklists for inspecting offices and manufacturing facilities. What are the elements of an effective housekeeping program?Dust and Dirt RemovalIn some jobs, enclosures and exhaust ventilation systems may fail to collect dust, dirt and chips adequately. Vacuum cleaners are suitable for removing light dust and dirt. Industrial models have special fittings for cleaning walls, ceilings, ledges, machinery, and other hard-to-reach places where dust and dirt may accumulate. Special-purpose vacuums are useful for removing hazardous substances. For example, vacuum cleaners fitted with HEPA (high efficiency particulate air) filters may be used to capture fine particles of asbestos or fibreglass. Dampening (wetting) floors or using sweeping compounds before sweeping reduces the amount of airborne dust. The dust and grime that collect in places like shelves, piping, conduits, light fixtures, reflectors, windows, cupboards and lockers may require manual cleaning. Compressed air should not be used for removing dust, dirt or chips from equipment or work surfaces. Employee FacilitiesEmployee facilities need to be adequate, clean and well maintained. Lockers are necessary for storing employees' personal belongings. Washroom facilities require cleaning once or more each shift. They also need to have a good supply of soap, towels plus disinfectants, if needed. If workers are using hazardous materials, employee facilities should provide special precautions such as showers, washing facilities and change rooms. Some facilities may require two locker rooms with showers between. Using such double locker rooms allows workers to shower off workplace contaminants and prevents them from contaminating their "street clothes" by keeping their work clothes separated from the clothing that they wear home. Smoking, eating or drinking in the work area should be prohibited where toxic materials are handled. The eating area should be separate from the work area and should be cleaned properly each shift. SurfacesFloors: Poor floor conditions are a leading cause of accidents so cleaning up spilled oil and other liquids at once is important. Allowing chips, shavings and dust to accumulate can also cause accidents. Trapping chips, shavings and dust before they reach the floor or cleaning them up regularly can prevent their accumulation. Areas that cannot be cleaned continuously, such as entrance ways, should have anti-slip flooring. Keeping floors in good order also means replacing any worn, ripped, or damaged flooring that poses a tripping hazard. Walls: Light-coloured walls reflect light while dirty or dark-coloured walls absorb light. Contrasting colours warn of physical hazards and mark obstructions such as pillars. Paint can highlight railings, guards and other safety equipment, but should never be used as a substitute for guarding. The program should outline the regulations and standards for colours. Maintain Light FixturesDirty light fixtures reduce essential light levels. Clean light fixtures can improve lighting efficiency significantly. Aisles and StairwaysAisles should be wide enough to accommodate people and vehicles comfortably and safely. Aisle space allows for the movement of people, products and materials. Warning signs and mirrors can improve sight-lines in blind corners. Arranging aisles properly encourages people to use them so that they do not take shortcuts through hazardous areas. Keeping aisles and stairways clear is important. They should not be used for temporary "overflow" or "bottleneck" storage. Stairways and aisles also require adequate lighting. Spill ControlThe best way to control spills is to stop them before they happen. Regularly cleaning and maintaining machines and equipment is one way. Another is to use drip pans and guards where possible spills might occur. When spills do occur, it is important to clean them up immediately. Absorbent materials are useful for wiping up greasy, oily or other liquid spills. Used absorbents must be disposed of properly and safely. Tools and EquipmentTool housekeeping is very important, whether in the tool room, on the rack, in the yard, or on the bench. Tools require suitable fixtures with marked locations to provide orderly arrangement, both in the tool room and near the work bench. Returning them promptly after use reduces the chance of being misplaced or lost. Workers should regularly inspect, clean and repair all tools and take any damaged or worn tools out of service. MaintenanceThe maintenance of buildings and equipment may be the most important element of good housekeeping. Maintenance involves keeping buildings, equipment and machinery in safe, efficient working order and in good repair. This includes maintaining sanitary facilities and regularly painting and cleaning walls. Broken windows, damaged doors, defective plumbing and broken floor surfaces can make a workplace look neglected; these conditions can cause accidents and affect work practices. So it is important to replace or fix broken or damaged items as quickly as possible. A good maintenance program provides for the inspection, maintenance, upkeep and repair of tools, equipment, machines and processes. Waste DisposalThe regular collection, grading and sorting of scrap contribute to good housekeeping practices. It also makes it possible to separate materials that can be recycled from those going to waste disposal facilities. Allowing material to build up on the floor wastes time and energy since additional time is required for cleaning it up. Placing scrap containers near where the waste is produced encourages orderly waste disposal and makes collection easier. All waste receptacles should be clearly labelled (e.g., recyclable glass, plastic, scrap metal, etc.). StorageGood organization of stored materials is essential for overcoming material storage problems whether on a temporary or permanent basis. There will also be fewer strain injuries if the amount of handling is reduced, especially if less manual materials handling is required. The location of the stockpiles should not interfere with work but they should still be readily available when required. Stored materials should allow at least one metre (or about three feet) of clear space under sprinkler heads. Stacking cartons and drums on a firm foundation and cross tying them, where necessary, reduces the chance of their movement. Stored materials should not obstruct aisles, stairs, exits, fire equipment, emergency eyewash fountains, emergency showers, or first aid stations. All storage areas should be clearly marked. Flammable, combustible, toxic and other hazardous materials should be stored in approved containers in designated areas that are appropriate for the different hazards that they pose. Storage of materials should meet all requirements specified in the fire codes and the regulations of environmental and occupational health and safety agencies in your ________. Housekeeping Standards Inside the UnitWalls: Must be clean, free of dirt, grease, holes, cobwebs, and fingerprints. Floors: Must be clean, dry and free of hazards. Ceilings: Must be clean and free of cobwebs. Windows: Must be clean. May not be nailed shut. Shades or blinds must be intact and in good operating order. No torn screens. Woodwork: Must be clean, free of dust, gouges and scratches. Doors: Must be clean, free of grease and fingerprints. Doorstops must be present. Locks must work. Heating Units: Must be dusted and easily accessible, with no clutter. Trash and Garbage: Must be disposed of properly and on a regular basis. Must be stored in a lined, properly covered trash container until removed to the disposal area. Entire Unit: Must be free of rodent and/or insect infestation. Must be free of excessive clutter and offensive odors. Laundry Areas: Must be clean and neat. Remove lint from dryers after every use. Utility Room/Basement: Must be free of debris, motor vehicle parts, flammable materials, and excessive clutter. Kitchen Stove: Both oven and stovetop must be clean and free of food and grease. Refrigerator: Must be clean and free of rodents. Freezer door must close properly. Old and inedible food must be removed. Must be free of offensive odors. Cabinets: Must be clean and neat. Cabinet surfaces and countertops must be free of grease and spilled food. Cabinets may not be overloaded. Storage under the sink should be limited to small or lightweight items, to permit access for repairs. Exhaust Fan: Must be free of grease and dust. Sink: Must be clean, free of grease and garbage. Dirty dishes must be washed and put away in a timely manner. Food Storage Areas: Must be neat and clean. No spilled food, crumbs or open containers. Bathroom Toilet and Tank: Must be clean and odor free. Tub and Shower: Must be clean and free of mildew and mold buildup. For showers, full-length shower curtains must be in place. Sink: Must be clean. Exhaust Fans: Must be free of dust. Floor: Must be clean and dry. Storage Areas Closets: Must be neat and clean. No highly flammable materials may be stored in the unit. Other Storage Areas: Must be clean, neat and free of hazards. Nothing may be stored within 5 feet of a furnace or water heater. Housekeeping Standards Outside the Unit/Apartment Yard: Must be free of debris, trash, and abandoned vehicles or parts. Exterior walls should be free of graffiti. Play equipment, barbecue grills, lawn furniture, and outdoor toys are permitted in rear yards only. Lawn: If lawn care is required of tenant, grass must be mowed regularly, and cannot exceed 4 inches in height at any time. Bushes must be trimmed and snow shoveled in a timely and consistent manner. Porches (front and rear): Must be clean and free of hazards. Only proper lawn furniture and accessories are permitted on front porches. Steps (front and rear): Must be clean and free of hazards. Sidewalks: Must be clean and free of hazards. Storm doors: Must be clean, with glass and screens intact. Parking Lot and Driveways: Must be free of vehicles that appear to be abandoned, that are not roadworthy or properly licensed. No vehicle repairs are permitted anywhere on the premises. Hallways: Must be clean and free of hazards. Stairwells: Must be clean and uncluttered. Is there a difference between a state housing and development department, a state department of estates, and a state department of hospitality and protocol? Yes, there is. Here are further guidelines. Here are further guidelines. |