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Receptionist
Types
  1. Airport Receptionist

  2. Administrative Assistant/Receptionist

  3. Building Receptionist Job Description

  4. Bus station/Receptionist

  5. Data Entry/Receptionist

  6. Dental Receptionist

  7. Front Desk Receptionist

  8. Hotel Receptionist

  9. Housing Receptionist

  10. Medical Receptionist

  11. Port Reception Facilities

  12. Receptionist

  13. Receptionist/Administrative Assistant

  14. Receptionist/Facilities Assistant

  15. School Receptionist

  16. Site Secretary

  17. Train Clerk

  18. School Receptionist

  19. University Receptionist
Where is a receptionistís work usually performed?
What are the usual features of a receptionist area?
What are the duties of a receptionist?
Who should supervise receptionists at various locations in the state?
What can be done over the Internet relevant to these professions?
How can I help?
How can www.qureshiuniversity.com help?
What is the timing of this work?
What can be the location of the work of a desk clerk?
How many total desk clerk (receptionists) are required at one location?
With what professions do individuals confuse this profession?
How many total doctors are required at one location in a medical emergency room?
Where is a receptionistís work usually performed?
A receptionistís work is usually performed in a waiting area such as a lobby or at a front office desk.

What are the usual features of a receptionist area?
A proper seating arrangement.
Telephone.
Smoke alarm control.
Record-keeping cabinet.
Door lock/unlock control.
Computer connection to camera monitors.
Mailbox area.

What are the duties of a receptionist?
A receptionís duties depend on his or her location.
Here are the general duties of a receptionist.
1. Answer telephone calls.
2. Answer visitorsí inquiries.
3. Control smoke alarm.
4. Check identity and direct visitors to their proper destinations after verification.
5. Filing, record keeping.
6. Issue visitor passes.
7. Open the receptionist-controlled door for people. Receive or greet any visitors, patients, or clients.
8. Observe and report any unusual or suspicious persons or activities visually and computer-based camera monitoring.
9. Some, but not all, offices may expect the receptionist to serve coffee or tea to guests, and to keep the lobby area tidy.
10. Sort mail, place in proper mailbox, and hand out mail to the proper person.
11. Set appointments.
12. A variety of other office tasks, such as faxing or e-mailing.
13. Hand over properly to the next receptionist if there is 24-hour receptionist duty.

Who should supervise receptionists at various locations in the state?
The state department of housing and development.

What can be done over the Internet relevant to these professions?
How can I help?
How can www.qureshiuniversity.com help?

Education of existing workers.
Education of new workers.

What is the timing of this work?
8 AM to 4PM
4PM to 12 AM
12AM to 8 AM
Service has to be in place 24 hours a day seven days a week in shifts of eight hours.

What can be the location of the work of a desk clerk?
Multipurpose building (living rooms and office) desk clerk area. Hospital

How many total desk clerk (receptionists) are required at one location?
Six at least, maintaining rotation 24 hours a day 7 days a week.
Their profile has to be available.

With what professions do individuals confuse this profession?
Doctors in a medical emergency room.
Nurses in a medical emergency room.
Doctors and nurses in medical emergency room maintain rotation 24 hours a day 7 days a week.

How many total doctors are required at one location in a medical emergency room?
12 doctors
12 nurses
12 technicians
12 desk clerks
At least 12 security officers, maintaining rotation and service of 24 hours a day 7 days a week.

Here are further guidelines.

Airport Receptionist
What does an airport receptionist do?
Day-to-day tasks
Your day-to-day duties may include: giving out flight information. directing passengers around the airport. answering telephone enquiries.

Housing Receptionist
Job Statement

The Receptionist/Clerk is responsible for the highest level of customer service for both clients and staff in providing a point of contact for walk in traffic, incoming telephone calls and providing office support to the Section __ and Eligibility departments.

III. Job Description

Objective A - Customer Service

1. Answer large volume of incoming telephone calls, assist callers, provide information, make community referrals, and direct calls to appropriate staff members.
2. Provide accurate information regarding application procedures, waiting lists, and qualifications to both callers and walk-in clients.
3. Provide and maintain appropriate forms, as needed.
4. Refer clients to staff for appointments or assistance. 5. Maintain professional and personable customer service.
6. Advise supervisors if client wait time exceeds 15 minutes.

Objective B - Office Responsibilities

1. Update and maintain client information and program tracking.
2. Make copies.
3. Date stamp incoming paperwork and file.
4. Open lobby at 8:00 a.m. and close at 5:00 p.m.
At least 12 security officers, maintaining rotation and service of 24 hours a day 7 days a week.
5. Ensure lobby is clean and organized at all times.
6. Note all applicant and client calls are in software system.
7. Route incoming mail and paperwork to appropriate staff members.

Receptionist / Clerk

8. Assist in filing duties.
9. Sending out mailings and letters.
10. Distribute incoming faxes to appropriate places.
11. Special projects as needed

Objective C - Collaboration

1. Attend department meetings and agency staff meetings.
2. Participate in (public service) activities and committees as needed or desired.

IV. Job Requirements

1. Graduation from a standard senior high school or equivalent.
2. Two years full-time paid related job experience.
3. Valid driverís license / Not Applicable.
4. Able to communicate well in English language, both written and spoken.
5. Must be able to multi-task.
6. Ability to work well under stressful conditions.
7. General office and clerical skills required.
8. Because of the nature of this work, position requires someone pleasant, personable, patient and having a desire to be of assistance to those in need.
9. Able to work with minimum day to day supervision.
10. Bilingual Spanish/English preferred.
11. Must be prompt and dependable.
12. Approach problems pro-actively and be solution focused.
13. Ability to work well with general public, low income individuals, the elderly and disabled.

KNOWLEDGE OF:
Basic English, Spelling, Punctuation, Vocabulary
Basic Mathematics
General Office and Clerical Procedures
General Office Equipment
Telephone Skills
Typing
Word / Excel

Medical Receptionist
How can I help you?

What is your first and last name?

What is your date of birth?

What is the mailing address of the patient?

What brings you to this location?

Receptionist/Facilities Assistant
POSITION DESCRIPTION
Position Title Receptionist/Facilities Assistant
Full Ė time
Hours: 8:00 am to 4.00 pm Monday to Friday.
Band & Classification Band 3
Department College of Law Ė __________
Location ________
Reports to Executive Director
Supervision responsibilities

Train Clerk
Job Description:
1) Records time each train arrives and departs from station or terminal: Records number of train, engine, and exact time train departs or arrives.

2) Compares time of arrival or departure with train schedules to ascertain number of minutes train was off schedule.

3) Ascertains from train crew or YARD MANAGER reasons or causes for delays.

4) Transmits train-movement data to electronic data processing system, using on-line console or telegraphic typewriter.

5) May type operating information, such as switching lists and personnel assignments, according to instructions from YARD MANAGER.

School Receptionist
What is a School Receptionist?
School receptionists are the gatekeepers at elementary, middle and high schools. They greet visitors and parents, answer the phone and schedule meetings for school administrators. Their job is a blend of customer service, clerical and secretarial work.

School Receptionists work at all sizes and types of schools, and their exact responsibilities vary based on the school at which they work. In general, they support the administration and staff and facilitate communication throughout the school.

School Receptionist Duties and Responsibilities

A School Receptionist is often the first point of contact for people who call or visit a school campus. As such, they should be prepared to handle a wide range of inquiries and requests. An analysis of School Receptionist job postings revealed the wide variety of responsibilities that the job entails. Here are some of the core duties of a School Receptionist.

Greet Visitors, Parents, and Students

School Receptionists answer phone calls, greet visitors and provide information to parents and students. They are able to provide information on a variety of topics, including rules, disciplinary measures, and day-to-day operations of the school.

Facilitate Communication Within the School

School Receptionists share information broadly with administrators, teachers, and studentsí families through emails, flyers or phone calls, ensuring that necessary information is properly transmitted.

Keep Records

Keeping a variety of records is an important part of a School Receptionistís job. They keep records of phone calls and visits. They also maintain records of school operations, such as registration and class schedules, bus scheduling and routes, academic transcripts and parent contact information.

Schedule Meetings

In many schools, School Receptionists are in charge of the activities and meetings calendars. They schedule events such as parent-teacher conferences, back-to-school nights and staff calls. Some School Receptionists will also manage the principalís daily calendar, organizing his or her meetings and helping them stay on schedule.

School Receptionist Skills

The primary skill that a School Receptionists needs to have is excellent communication. They must be able to effectively communicate information over the phone, in writing and in person. They also need to be highly organized, in order to maintain orderly and complete records. School Receptionists should be able to follow directions but to also proactively address issues that may arise. In addition to these personality traits, there are a number of other skills that a School Receptionist should have on their resume.

Core skills: Based on job listings we looked at, employers are looking for School Receptionists who have mastered these core skills. If you want to work as School Receptionist, focus on developing the following.

Knowledge and awareness of current customer service principles and practice Excellent organizational skills and ability to prioritize workload
Ability to work independently and as part of a team
Ability to multitask
Experience with cash handling and processing of payments

Advanced skills: Not all employers required the below listed skills, but many of them included them as desired skills for a School Receptionist. If you have these on your School Receptionist resume, you will be an excellent candidate.

Experience of working with children
Ability to do basic mathematical computations
Experience in a school or office setting
Tools of the trade: School Receptionists use many different tools to perform their day-to-day duties. If you plan on pursuing a job as a School
Receptionist, work on becoming proficient in using the following:

Complex telecommunications equipment
Computer systems and applications, such as Microsoft Word and Excel
Common office equipment, such as copier machines and fax machines
Computer scheduling software
Mail processing equipment, such as postage meters

School Receptionist Q & A

To get a better sense of what it takes to be a School Receptionist, we talked to Mike Holiday, who began his career in that position. Today, he runs a homeschooling resource called Homeschool Base. Here are the insights he shared about being a School Receptionist.

What are some of the core duties performed by a School Receptionist?
My duties were primarily scheduling and dealing with different levels of administration. I also had to do a lot of interpersonal interactions between families. Our school didnít receive very many visitors, but I was also usually the one in charge of greeting them.

What challenges does a School Receptionist face?
Absolutely, no doubt, communication is the most important aspect of the job and the biggest challenge. You have to communicate with people on every level: administrative, teachers, parents and students. The range of positions, age, and education level is vast.

University Receptionist
Job title: University Receptionist
Department: Dean of Academics
Program Director
Security Services
Accommodation and Hospitality Services
Grade: Grade 3 [25 hours per week pro-rata with extra hours anticipated for cover during absenteeism and special events].
Responsible to: Head of Security Services
Purpose of the job:
1. To act as a first point of contact for the University and for the Library, acting at all times in a welcoming and professional manner, respecting both diversity and equal opportunity.
2. To provide a positive first impression of yourself and the University.
3. To assist Security Services with a range of administrative duties.

Duties and Responsibilities:

1. Assisting and receiving University and Library visitors and ensuring an efficient, equitable service is provided to them in person, by phone or via emails.
2. Using knowledge and judgement to refer enquirers to other staff as appropriate or to assist as far as practicable when the relevant staff are not available.
3. Have a strong knowledge of the University, campus geography, school structures and awareness of events.
4. Have a strong knowledge of the security procedures, University Library admissions criteria and general awareness of University information systems in order the assist and direct students, visitors and staff alike.

IT duties

1. Responsible for the operation of the out of hours messaging systems (telephone and email), retrieving and routing messages daily and updating introductory messages as needed.
2. Have a working knowledge of the University access control software and an ability to edit the access control usersí cards.
3. To have a working knowledge of the electronic key management system and be able to operate the software.
4. Have a working knowledge of the security incident reporting software and an ability to enter and edit entries.
5. Ensure proficiency in operating the University car park permit software system with an ability to issue car park permits.
6. Assist in enhancing the security and energy efficiency by the dissemination of security reports dealing with these issues on a daily basis.
7. Update, edit and maintain all aspects of the Security website, including car parking information.
8. Monitor the Security Technical Support Request Tracker on a daily basis and respond to enquiries.
9. Gain a working knowledge and practice of any additional software that may be introduced within your area of responsibility.
10. Ensure that the monthly key performance indicators are regularly updated and circulated.

Resource maintenance duties

1. Co-ordinating and maintaining information resources and materials for use in reception duties.
2. Devise and implement new systems and databases to streamline customerfacing Security operations where necessary.

Car parking administration duties

1. Individual issue of parking permits.
2. Issue of special/temporary permits to visitors, conference delegates and attendees of special events.
3. Responsibility for the maintaining and updating of car share procedures and mailing lists and issuing parking permits.
4. Registration of all motor cycle owners wishing to park on campus. 5. Compose and send an end of year batch email to permit holders and complete batch renewal of parking permits.
6. Gain working knowledge of all car parking procedures and become familiarised with any changes to policies as they arise.

General duties

1. Maintaining reception and visitorsí waiting area.
2. Maintaining a good working knowledge of the University.
3. Receiving, securing, receipting and issuing cash bags.
4. Issuing, storing and receiving keys.
5. Monitoring of CCTV equipment.
6. Dealing with general and specific enquiries.
7. Ensure that as part of your duties you minimise energy consumption e.g. water and electricity and maximise the recycling opportunities for waste and you attend training courses on environmental awareness as and when required.
8. Other duties that are designated by the Security Management team relevant the role and grade.

Last Updated: November 24, 2019