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Problem Solving Skills
Problem solving guidelines
What is a problem?
What is a complaint?
What is an Incident?
What is an Investigation?
What is problem-based learning?
What do you know about problem-solving skills?
What should you know about problem-solving skills?
Is there a difference between economy, budget, and accounting?
What is the difference between economy, budget, and accounting?
Is there a difference between a problem and a goal?
What is the difference between a problem and a goal?
Is it a problem or a goal?
Is there a difference between a problem and a complaint?
What is the difference between a problem and a complaint?
What are the types of problems?
What types of problems are these?
What details are required about this problem?
How should the problem be solved?
What do we know about the problem?
What do we not know?
What questions need to be answered about the problem?
What resources are required to solve this problem?
How do you monitor progress of solving a problem?
Has the problem been solved?
How have you progressed in solving this problem?
How have you progressed in solving this complaint?
What problems need to be resolved?
How do the problems need to be resolved?
What seems to be the problem?
What's your problem?
What do you know about problem-solving skills?
What should you know about problem-solving skills?
Is there a difference between economy, budget, and accounting?
What is the difference between economy, budget, and accounting?
What are the types of problems?
What types of problems are these?
What details are required about this problem?
How should the problem be solved?
What do we know about the problem?
What do we not know?
What questions need to be answered about the problem?
What resources are required to solve this problem?
How do you monitor progress of solving a problem?
Has the problem been solved?
How have you progressed in solving this problem?
How have you progressed in solving this complaint?
How do you resolve a problem?
What are the issues?
What are the different solutions?
What is the best solution?
Who has the answer?
Who is willing to answer?
Who has the duty and responsibility to answer?
Did you try to solve these problems and issues online?
What are all harms, issues, and problems?
Do you have any problem, complaint, or issues as of today?
How have you been harmed?
What problems are you facing?
How would you like to resolve these harms?
What are your goals?

Research

What problems will be resolved by your research paper/thesis?


What are problem solving skills?
Problem/Complaint-Solving Skills

What is the best method to solve problems?
What is a problem?

A problem is a question to be considered, solved or answered.

Obstacle between a present state and a goal
Not immediately obvious how to get around the obstacle

A problem is a situation that needs attention.
A problem is a situation that needs a solution or remedy.

A simple way to define the word ‘problem’ is: a situation that needs attention.

What is a complaint?

A complaint is a description of your problem and all the procedures you have followed in order to resolve it before reaching the point where you no longer know how to proceed.

A complaint needs solutions, remedies, and relief.

These include a declaratory directive that declares the rights, duties, or obligations of one or more parties in a dispute.

Also, restoration of rights, injunction, sanctions, pecuniary damages, punitive damages(punishments), and other relief.

A formal charge, made under oath, of the commission of a crime or other such offense.

What is an Incident?

Based on the definition provided, an incident is something that needs to be resolved immediately.

What is an Investigation?

Here are further guidelines.

Problem solving guidelines

What do you know about problem-solving skills?
What should you know about problem-solving skills?


You should arrange a presentation on problem-solving skills.
Most workers do not know about problem solving skills, thus harming others.
I can help you.
I can guide you.

Is there a difference between economy, budget, and accounting?
Yes, there is.

What is the difference between economy, budget, and accounting?
http://www.qureshiuniversity.com/economics.html

Is there a difference between a problem and a goal?
Yes, there is.

What is the difference between a problem and a goal?
A goal is terminal point of a journey, race, aim, or purpose.

Is it a problem or a goal?

Is there a difference between a problem and a complaint?

Yes, there is.

What is the difference between a problem and a complaint?
All complaints are problems.
Not all problems are complaints.
An unresolved problem can become a complaint.
An unresolved complaint or deferred complaint can lead to irreparable harms.

What are the types of problems?
Problem at an individual level.
Problem at a community level.
Pollution
Overpopulation
Ignorance (Population less educated)
Medical conditions at individual and community level.
Conflicts

There are some problems at an individual and community level.

What types of problems are these?
Problems you need to solve on your own.
Problems you need to learn to solve or research.
Problems you need to discuss with competent individual or individuals to solve.
Academic problems.
Problems that need the help of others.
Problems that need intervention of others.
Problems that needs professional consultation (For example: a medical doctor).

What details are required about this problem?
How should the problem be solved?
What do we know about the problem?
What do we not know?
What questions need to be answered about the problem?
What resources are required to solve this problem?
How do you monitor progress of solving a problem?
Has the problem been solved?


Some problems and complaints take a prolonged time to be solved.

Progress in resolving problem or complaint

How have you progressed in solving this problem?
How have you progressed in solving this complaint?


You need to have e-mail communications with participants before any face-to-face meeting.
You need to circulate the profile and e-mails of all participants.
1. Identify Problem
    What seems to be the problem?
    What's your problem?
    What do you know about problem-solving skills?
    What should you know about problem-solving skills?
    What is a problem?
    Is there a difference between a problem and a goal?
    What is the difference between a problem and a goal?
    Is it a problem or a goal?
    Is there a difference between a problem and a complaint?
    What is the difference between a problem and a complaint?
    What are the types of problems?
    What types of problems are these?
    What details are required about this problem?
    How should the problem be solved?
    What do we know about the problem?
    What do we not know?
    What questions need to be answered about the problem?
    What resources are required to solve this problem?
    How do you monitor progress of solving a problem?
    Has the problem been solved?
    Here are further guidelines.
2. Collect Information
3. Decide Cause
    What causes it?
4. Identifying Possible Solutions
    What are the different solutions?
    What is the best solution?
    Who has the answer?
    Who is willing to answer?
    Who has the duty and responsibility to answer?
Analyze the Problem
Complaint
    What is a complaint?
    What are the types of complaints?
    Here are further guidelines.
Decision Making (Diagnosis)
Analyze the solution
Identifying Possible Solutions
Selecting or Determining the Best Solution
Evaluating Solutions
Develop an Action Plan
Implement the Solution
Review

Progress in resolving problem or complaint

How have you progressed in solving this problem?
How have you progressed in solving this complaint?


You need to have e-mail communications with participants before any face-to-face meeting.
You need to circulate the profile and e-mails of all participants.
How do you resolve a problem?

Problems need to be solved on a case by case basis. You have to do lots of quality research.
You get answers to specific issues.
What are the issues?
What are the different solutions?
What is the best solution?
Who has the answer?
Who is willing to answer?
Who has the duty and responsibility to answer?


Problems need to be solved on a case by case basis.
Claims need to be resolved on a case by case basis.
No two cases are similar.
No two cases have similar circumstances.
No two cases have similar backgrounds.

Did you try to solve these problems and issues online?
Did you try to solve these problems over the phone?


We stop it here. Once you get answers to these questions, we proceed again.

Appreciate the Complexities Involved in Decision-Making & Problem Solving
Emergency
Health Care Problems
    Medical emergency
    Medical History
    History of the present illness
    Medical Doctor
    How do you do a quick assessment, diagnosis, and treatment of a conscious patient?
    The new problem is not a medical emergency. Follow-up medical consultation. Problem that is a medical emergency (In case of a medical emergency, your local emergency service is the first responder. Guidelines for your local emergency responder are at this location: http:www.qureshiuniversity.com/emergencyworld.html). Annual health assessment.
    Patient been referred by you to others.
    Patient been referred to you by others.
    What should you enclose with the referral of the patient?
    New Patient Consultation
    What are various symptoms, signs, statements, questions, issues, and histories that should raise suspicion of a medical emergency?
    Problems with the Health Care System
Problem Type Overview
Delegation Problems
Emotional Problems
Engine Problems
problemset14.jpg
The stages of problem solving
Evaluate the situation.
problem solving
Investigating
Complaint
product
Service problem-1.doc Similar problem-1.doc
A 5 Step Problem Solving Strategy

1.Specify the problem - a first step to solving a problem is to identify it as specifically as possible. It involves evaluating the present state and determining how it differs from the goal state.

What seems to be the problem?

2.Analyze the problem - analyzing the problem involves learning as much as you can about it. It may be necessary to look beyond the obvious, surface situation, to stretch your imagination and reach for more creative options. ?seek other perspectives ?be flexible in your analysis ?consider various strands of impact ?brainstorm about all possibilities and implications ?research problems for which you lack complete information. Get help.

3.Formulate possible solutions - identify a wide range of possible solutions. ?try to think of all possible solutions ?be creative ?consider similar problems and how you have solved them

4.Evaluate possible solutions - weigh the advantages and disadvantages of each solution. Think through each solution and consider how, when, and where you could accomplish each. Consider both immediate and long-term results. Mapping your solutions can be helpful at this stage.

5.Choose a solution - consider 3 factors:
?compatibility with your priorities • amount of risk ?practicality Keys to Problem Solving

•Think aloud - problem solving is a cognitive, mental process. Thinking aloud or talking yourself through the steps of problem solving is useful. Hearing yourself think can facilitate the process.

•Allow time for ideas to "gel" or consolidate. If time permits, give yourself time for solutions to develop. Distance from a problem can allow you to clear your mind and get a new perspective.

•Talk about the problem - describing the problem to someone else and talking about it can often make a problem become more clear and defined so that a new solution will surface.

Decision Making Strategies

Decision making is a process of identifying and evaluating choices. We make numerous decisions every day and our decisions may range from routine, every-day types of decisions to those decisions which will have far reaching impacts. The types of decisions we make are routine, impulsive, and reasoned. Deciding what to eat for breakfast is a routine decision; deciding to do or buy something at the last minute is considered an impulsive decision; and choosing your college major is, hopefully, a reasoned decision. College coursework often requires you to make the latter, or reasoned decisions.

Decision making has much in common with problem solving. In problem solving you identify and evaluate solution paths; in decision making you make a similar discovery and evaluation of alternatives. The crux of decision making, then, is the careful identification and evaluation of alternatives. As you weigh alternatives, use the following suggestions:

•Consider the outcome each is likely to produce, in both the short term and the long term.
•Compare alternatives based on how easily you can accomplish each.
•Evaluate possible negative side effects each may produce.
•Consider the risk involved in each.
•Be creative, original; don't eliminate alternatives because you have not heard or used them before.
An important part of decision making is to predict both short-term and long-term outcomes for each alternative. You may find that while an alternative seems most desirable at the present, it may pose problems or complications over a longer time period.

•Develop evidence to support views
•Analyze situations carefully
•Discuss subjects in an organized way
•Predict the consequences of actions
•Weigh alternatives
•Generate and organize ideas
•Form and apply concepts
•Design systematic plans of action

Emissary Vohra, despite his limited experience in the deep-rooted political dynamics of Kashmir, foreign affairs, and the region's local dynamics. He does not even speak Kashmiri. Local people are not going to cooperate with him.

The Research and Analysis Wing dynamics (RAW) has malaciously engineered Vohra as governor. However, simply promoting him to this position--in the same way the present chief justice (who knows nothing about Kashmir) was apparently positioned.

Moreover, several educational programs have emerged in Kashmir, including seminars, conferences, and other deliberations. Such endeavors should vividly address the issues, questions, or problems they are trying to solve. Kashmiris have the right to be successful; Kashmiri leaders have the responsibility to guide people in the right direction while keeping people's safety, security, needs, interests, values, and rights in view.

Should the post of governor of Kashmir be abolished or should the duties and responsibilities of this position be redefined? What are the duties and responsibilities of Kashmir's governor?
Can you give a brief overview?
Moreover, what about those who are wobbling around media dynamics in order to garner more media attention?
How can you enhance people's safety, security, needs, interests, values, and rights?
How can you enhance products and services for people?
How have you done the same in the past?
How do you plan to do the same in the future?
How can you enhance Kashmir's foreign affairs?
How can you help establish Kashmiri embassies worldwide?
How do you plan to accomplish this?
If you don't have an answer, stay away from public affairs.

Meanwhile, Kashmir's foreign affairs dynamics have gained momentum. Moreover, what newly proposed and ongoing projects are R&B Roads and buildings, JKPCC and Beacon, and related stakeholders currently involved in?
Please make sure the following are publically announced and accessible, including on the World Wide Web.
What will it look like?
What will it cost?
Where will it be located?
How was the budget determined?
Who are the competitors?

J&K Bank and others: Re 1 = $1
Fixed exchange rate.
What have you done in this regard?

Moreover, do you want a president or prime minister in Kashmir?

Do you want a shoura council of learned, experienced jurists or the traditional rubber-stamp appointed dunderheads, maliciously engineered by RAW, etc, etc., _____ do not know the components of effective case management?

In regards to places in which ambassadors are going to be stationed and their hosts: Who is going to furnish all the dynamics of the embassy? Where will the embassies be located?

Problem/Complaint-Solving Skills

What is the best method to solve problems?

E-mail, call, fax, forward postal mail, and then meet.

A meeting is not justified without profiles of the participants.

I need to have e-mail communications and profiles of meeting participants before the meeting.

Always circulate profiles of meeting participants before the meeting.

Meeting participants may not be relevant to solving problems. I can educate them from a distance and then have a meeting.